Extra Space Storage

Reviews

• SA

  Silvia Avalos

  2 days ago
  4.0
  I ran into some struggles this past moth after having my baby. We needed to cut some of our costs down and Nicole helped me lower my payment and gave me the option of transferring to a smaller unit and one thay close so I didnt have to spend more money loading it and moving to another place. This has helped so much during this trying time.
• CW

  Connor Waldron

  6 days ago
  5.0
  Very helpful! Showed us a unit and helped us set up account in same day.
• RC

  Ryan Clark

  Nov 14, 2025
  5.0
  Was very friendly and helpful walked me through the entire process
• OB

  Olaffsen BoBo

  Nov 10, 2025
  1.0
  DOUBLED the price of my rental after only a few months. Most places I’ve rented from — with similar contract stipulations — raise it a few dollars here-or-there... this feels planned and predatory. Find a storage company that locks in the price on a yearly basis.
• DS

  Douglas Stewart

  Oct 26, 2025
  2.0
  The local manager here is easy to do business with. The corporate operation, however, is simply greedy. They will lure you in with special rates and then aggressively raise those rates in a short period of time. I am moving out of my unit because my price began somewhere around $140 a month and their most recent renewal had me at somewhere close to $240 or $270 a month. I suppose they assumed that once you get your storage shed full, it's going to cost too much time and effort to move it. In my case, I will not support money hungry, greedy corporations. All I can do is share my review and advise you to be aware of my experience and you can determine whether or not you'll take their bait. According to their current website they're still offering a special introductory rate. Buyer beware. Follow up to the owner's invitation to call... I called when I received your notice that rates were going up. The office manager offered to reduce my bill by $20. I informed her that I found a different shed, in Tremonton, for $110 where Extra Space storage was charging $240-$270 for the same size. Twenty bucks off doesn't come close to your competition. The office manager said she would present my case to her superiors. No one has called me back. I assumed it was because there was no good news to share. I've moved 1/2 of my items to the Tremonton location. The time to talk and discuss was presented to you when I called 3 weeks ago. No one responded until I posted this negative review. There's nothing left to discuss. As I previously wrote, the local office manager is great, the corporate decision to aggressively raise rates, especially in this economy, was a poor decision made by an amateur.

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