Lowe's Home Improvement

4.0
2110 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Lehi, UT is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
242 North 1200 East, Lehi, UT
84043, United States

Hours

Reviews

4.1
2,015 reviews
5 stars
1,062
4 stars
503
3 stars
159
2 stars
82
1 star
209

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were criticized for being unresponsive or unhelpful.

Product Availability

Customers noted a good selection of products at some locations, but also reported issues with stock levels and inconsistent availability.

Store Cleanliness

The store was generally described as clean and well-organized, although some customers mentioned dust and dirt in certain areas.

Return Policy Issues

Several reviews highlighted frustrations with the return policy, particularly regarding the need for receipts and the difficulty in processing returns.

Positive Experiences

Many customers shared positive experiences with specific employees who provided exceptional service, contributing to their overall satisfaction.
  • TW
    Tanner Webb
    Jan 5, 2026
    2.0
    I don’t appreciate nor understand being given a card with a survey on it being asked to give a great review after I did the self checkout process myself with no help offered.
  • CC
    chad copier
    Jan 3, 2026
    1.0
    Self-checkout is the single worst cosine experience ever, particularly while 4 associates stand stand around watching. It is freaking stupid. Just give me a regular checker.
  • JM
    Jayne Miller
    Dec 23, 2025
    5.0
    Big thanks to Jaimee for helping me with a delivery situation. We love Lowe’s in Lehi for proximity to rental properties and appreciate the staff helping me with all my property manager projects.
  • CS
    Charles Sutherland
    Dec 22, 2025
    1.0
    Got a power drill as a christmas gift from my company and they gave us the receipts to be able to return it if we want and the customer service person who helped me here returned it to the card it was bought with without asking me and said it was impossible to undo. So thanks to lowes I lost $220. Home Depot would never have done this and if they did they could've either undone it or helped my situation. The people here were just terrible.
  • CJ
    Cassie Jacobson
    Dec 12, 2025
    1.0
    No one ever answers the phone..the Christmas tree I bought 2 weeks ago had its bottom lights go out and I wanted to call and see what they could do for me since they are the closest lowes to me and they are 30 minutes away. Their phone has been ringing for 6 minutes now and no one is answering, same thing happened last night when I tried to call.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.