Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Layton, UT offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,136 reviews
5 stars
1,136
4 stars
498
3 stars
221
2 stars
83
1 star
198
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the helpfulness and friendliness of staff, there were numerous complaints about poor customer service experiences, including rude interactions and difficulty finding assistance.
Product Availability
Several customers expressed frustration with inaccurate inventory information and issues with product availability, leading to wasted trips to the store.
Installation Issues
Multiple reviews highlighted significant problems with installation services, including incorrect measurements, poor communication, and unsatisfactory resolutions.
Store Cleanliness
Customers generally noted that the store was clean and well-organized, contributing positively to their shopping experience.
Checkout Experience
There were complaints about long wait times at checkout and issues with self-checkout systems, leading to frustration among customers.
- CHChad Harding2 days ago3.0Can't get help.. then get pressured in extended warrantys
- BMblake moyerJan 1, 20265.0People at this laws were very friendly to me help me out with my order and everything. This has never happened at any other Lowe’s outstanding guys.
- ABArchie BarhamDec 15, 20255.0I prefer Baytown Lowe's over the home Depot across the street. The home Depot's check out has been absolutely ridiculous of late. Plus Lowe's just seems cleaner.
- JEJeff EyringDec 10, 20251.0Website and store database says store has "southern yellow pine" 2x6s. This is a lie, it is Doug Fir. Apparently they assign two different products the same product number which causes the customers and the employees and the website to believe something is in stock that isn't actually in stock. How a retail company can make this type of basic mistake is beyond my understanding. Then, when you call customer service at the store prior to driving to the store, because the last Lowes you were at made this mistake, in order to confirm they actually DO HAVE southern yellow pine, the customer service rep will get impatient with you, like you're the moron, for asking them to make sure the store actually has it. "Yes, it's at the store!" They will say to you in an impatient tone. Then when you show up to the store, Lo! and Behold! It is in fact NOT at the store.
- LCLauren ContrerasDec 10, 20251.0DO NOT HIRE LOWE'S FOR HARDWOOD FLOORS AND INSTALLATION. If I could give zero stars, I would. November 2024 started our flooring journey; we asked for entry, kitchen, livingroom, den, hallways, closets, stairs, and landings all be done in red oak hardwood floors to match the handrails that were not getting touched. Incorrect measurements were taken multiple times, many times there were scheduling issues with their team, and even worse, the incorrect floors were ordered and installed. Beveled red floors were installed, there were holes on ALL my walls from their installation tool, there were cracks in some boards, splinters on other boards, leveler was not used so the entire house is uneven, there were glue spots coming up between the boards, and really just the worst nightmare with bubble edged floors! For months, tried getting the boards removed because of the horrible install, but Lowe's wouldn't budge. Contacted lawyers but nobody would take the case because "Lowe's is too big a company". Had to hire an entirely different flooring company to repair the damages that Lowe's did. Had to sand the floors, fill all the holes and cracks, level out some really bad unevenness, and re-stain the floors to match handrails as originally requested. On top of the extra cost to repair the damages, Lowe's refused to pick up the extra boxes of beveled red oak floors (you guessed it, they measured incorrectly) so I now have a stack of flooring taking up space in my garage. More than double the cost, and almost a year later.. Lowe's has been our worst enemy of 2025 and will probably hold that title for a lifetime.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Layton, UT offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Layton?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sunday from 7:00 AM to 8:00 PM. Holiday hours vary, with some days closed or having reduced hours.
Does Lowe's Home Improvement in Layton offer delivery and in-store pickup?
Yes, Lowe's provides both in-store pickup and delivery services.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are sent if the order status changes.
What payment options are accepted at Lowe's Home Improvement in Layton?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Does Lowe's offer installation services for products?
Yes, Lowe's provides installation services for various products including appliances, blinds, cabinets, carpet, countertops, doors, garage doors, generators, gutters, HVAC, lighting, flooring, roofing, fencing, windows, and more.
What nearby places can customers visit when shopping at Lowe's Home Improvement in Layton?
Customers can visit nearby places such as Chipotle Mexican Grill and Panda Express for dining, Courtyard by Marriott Salt Lake City Layton for accommodation, and Mattress Firm for furniture shopping.
How can nearby hardware and locksmith stores like Minute Key complement my visit to Lowe's?
Minute Key, located near Lowe's, offers key and locksmith services which can be convenient if you need key copying or lock services while shopping for home improvement supplies at Lowe's.
Are there any nearby recreational or food options close to Lowe's in Layton?
Yes, Sub Zero Nitrogen Ice Cream and Chili's Grill & Bar are nearby restaurants where customers can enjoy a meal or treat before or after visiting Lowe's.
How can I contact Lowe's Home Improvement in Layton for customer service?
You can contact Lowe's customer care via phone at +1 801-776-4447 or email at customercare@lowes.com.