Extra Space Storage

4.8
568 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 2575 N Fort Ln in Layton, UT today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, parking spaces, RV parking, military discount, wide drive isles, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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  • DebitAvailable

Location

Extra Space Storage
2575 N Fort Ln, Layton, UT
84041, United States

Hours

Reviews

4.8
568 reviews
5 stars
522
4 stars
23
3 stars
3
2 stars
3
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were significant complaints about poor service and unhelpfulness in critical situations.

Cleanliness

The facility is frequently noted for being clean and well-maintained, contributing positively to customer experiences.

Pricing Issues

Numerous reviews highlighted concerns about frequent and significant price increases, often without prior notice, leading to dissatisfaction among customers.

Overall Experience

Many customers reported positive experiences with easy setup and access, but some had serious issues with rodent infestations and billing problems.
  • JM
    Jeffry Meacham
    4 days ago
    5.0
    Super helpful!
  • KB
    k Bosell
    Nov 8, 2025
    5.0
    The young lady at the front desk seemed to know her job and did it well. We were in, out and ready to go in minutes. The facility, including our unit was prepared and clean upon entry. Good first impression on their part.
  • CC
    Celeste Cuellar
    Oct 24, 2025
    1.0
    The service was very uncomfortable, the girl helped me because it was her job but I felt that she was very distant, she never gave me instructions on how to enter the property, I did it alone, then she did not activate the access code, I was with my baby and she could not even help me open the door, the FedEx helped me open the door with my stroller, I went, she gave me the unit and I did not know how to open it, I called her and she told me that she would go help me which she never did, I stood there for a long time I had to go to the office again I told her, she made a bad gesture for asking for help, she went with me being in the unit, she opened the door, annoyed she told me how to use the key as if I did not know how to do it, I felt as if she saw me as if I were an idiot, the truth is a very bad experience, I should cancel the rental of the unit but they do not return the money, I would not like to have attention from her again because I know that after this review she will be much ruder, I know that she could see me from the storage cameras the time I was with the stroller Waiting for her to come and she never arrived. If you can see the cameras, you would verify what I said.
  • DW
    Daniel Wood
    Oct 20, 2025
    1.0
    I only used them a couple of years and they raised rates over 50%.
  • TM
    Te McClendon
    Oct 8, 2025
    5.0
    The process was quick and friendly EVEN THOUGH I totally messed up the reservation. Jacob was super cool and patient.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.