Extra Space Storage

4.9
650 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreAutomobile Storage Facility
Store your belongings at Extra Space Storage on 95 W 1580 S in Heber City, UT today! Our large selection of storage units, drive up access, drive up units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, wide drive isles, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
95 W 1580 S, Heber City, UT
84032, United States

Hours

Reviews

4.9
650 reviews
5 stars
621
4 stars
13
3 stars
3
2 stars
3
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and accommodating, particularly highlighting individuals like James and Jordan.

Facility Condition

The storage units and facilities are generally reported as clean, well-maintained, and secure.

Pricing Concerns

Several reviews expressed dissatisfaction with frequent and significant price increases after initial promotional rates, leading to frustration among long-term customers.

Ease of Use

Customers found the rental process to be straightforward and appreciated the online reservation system.

Mixed Experiences

While many had positive experiences, some customers reported issues such as water damage and poor communication regarding rate increases.
  • AB
    Andrew Bolander
    Nov 5, 2025
    1.0
    We moved across country - and needed our items in NC stored long term. We have had the rental unit a little over a year, and we just got (randomly) charged double our typical rate. This company is bait and switch. DO NOT USE THEM - especially if you will have limited access to the unit. For us, we now have to fly back and remove our items - I refuse to pay a company that engages with customers in this way. Complete scam - i hope karma finds them .
  • JB
    Jen Bailey
    Nov 1, 2025
    5.0
    James is the best storage manager I have ever worked with. He’s efficient, solves problems and is friendly. James is definitely Extra Space’s biggest asset in Heber.
  • CM
    Connor Moody
    Oct 31, 2025
    5.0
    Extra space storage has met and exceeded my storage needs. Recently upgraded to a larger unit, and the customer service I received was above and beyond all expectations. Conner at the front desk did an amazing job finding me the best rate possible and was wonderful to work with. Heber city utah
  • MW
    Myan Weaver
    Sep 30, 2025
    5.0
    I’ve been dealing with an issue with our units and thought I had resolved everything but I got an email I was charged after move out. I called in and talked to James and he fixed everything for me instead of giving me the run around like everyone else has. He was super helpful and friendly and the only person who didn’t try to send me to someone else. Thank you James!!
  • SH
    Sarah Harding
    Sep 25, 2025
    5.0
    James is a gem. I had a complicated storage problem after handling the affairs of someone who passed away. Things were already hard, and another storage facility was making them harder. I told James what was happening and he went above and beyond to make everything better. Highly recommend.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.