La-Z-Boy Draper

4.7
1146 reviews

About

Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.

Location

La-Z-Boy Draper
81 Ikea Way, Draper, UT
84020, United States

Hours

Reviews

4.7
1,146 reviews
5 stars
991
4 stars
58
3 stars
25
2 stars
17
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the helpfulness, knowledge, and professionalism of the sales staff, particularly mentioning individuals like Travis, Holly, and Paul.

Product Quality

Many reviews highlighted the high quality and comfort of the furniture, with customers expressing satisfaction with their purchases.

Delivery Issues

Several customers reported delays and issues with the delivery process, including scheduling mistakes and damaged items upon arrival.

Shopping Experience

Overall, customers enjoyed a pleasant shopping experience, noting the low-pressure environment and the ability to explore options without feeling rushed.
  • JB
    John Bryant
    4 days ago
    1.0
    We bought a rocker recliner in Nov 2025 and it has had a squeak, rattle, creaking noise, They have sent out the service tech two times with more parts and after the last visit he said he could not fix the chair and was going to red tag it, That was Dec 26th 2025, I called today to follow up and was told the repair ticket had been closed because the chair was fixed, NOPE it still makes noise and after two tries your tech could not fix it,
  • AE
    Allan Edwards
    4 days ago
    5.0
    We love the Lazy Boy chairs. Exactly what we wanted. Travis Board was an excellent salesman and showed us all the possibilities that might work out for us. We feel we made the right decision because we had enough help. Thanks
  • JH
    JoAnn Hanson
    Jan 5, 2026
    5.0
    Our experience with La-Z-Boy was great! Our salesperson was helpful without being pushy. We found the exact chairs we wanted. They are beautiful, comfortable, and high quality. Our delivery went smoothly. It was on time and the delivery men were very professional and courteous. Thanks!
  • KW
    Kate Woolstenhulme
    Dec 20, 2025
    5.0
    I was not ready to purchase recliners when I first stopped in to learn about the product line. Travis educated me about various chairs and the different features available. Travis stayed in touch and contacted me when an excellent price came up for the style I had selected. When the fabrics available were not suitable for my project he kept looking and found just what we needed in a price range that worked. Travis is very professional, waited patiently, even after closing time, till all the details were settled. Very happy customer
  • MM
    Mikaela Miller
    Dec 18, 2025
    5.0
    I am extremely impressed by the quality of the furniture we purchased. What made the difference is our sales rep, Caleb. Instantly he made my elderly mother feel comfortable and made the experience personal for her. My mother is completely blind and Caleb took the time to orient her with the remote and was patient as she learned the controls. I love how he empowered my mum to do something on her own. Definitely 5 star service.

Frequently Asked Questions About La-Z-Boy Draper

What types of furniture products does La-Z-Boy Draper offer?

La-Z-Boy Draper offers recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, sleepers, and home accessories.

Does La-Z-Boy Draper provide delivery services for purchased items?

Yes, La-Z-Boy Draper offers delivery services.