Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their low-pressure sales approach.
Product Quality
Many reviews noted the good quality and reasonable prices of the furniture, with some customers expressing satisfaction with their purchases.
Selection Variety
The store was commended for its wide selection of furniture options, catering to various styles and preferences.
Delivery Issues
Several customers reported dissatisfaction with delivery delays and communication regarding their orders.
Overall Experience
Most customers had positive shopping experiences, often mentioning the pleasant atmosphere and ease of the purchasing process.
CL
Casey Leloux
2 days ago
5.0
Wonderful selection. Kay, the salesperson, was so helpful in helping us find the right dining table. My wife and I enjoyed the experience.
ER
Ernesto Rodriguez
6 days ago
5.0
As soon as I walked in I was greeted by Jill. She was awesome with helping pick my couches, pillows and rug. Also got a great deal unexpectedly. Thank you!
CR
C R
Jan 2, 2026
3.0
My only concerned is that I was told it was going to take 2 or 3 weeks to deliver my bedroom set, but it took 4 weeks, but it could have taken 5 weeks if I didn’t call them. My bed had some defects. Some cracks and some paint was peeling off . I’m still waiting for them to respond. I don’t know if they will be able to help me and good their customer service is
LR
Lauren Ryan
Dec 28, 2025
5.0
Kay was very friendly and attentive as soon as I walked in. She provided me with many options within the constraints I provided her, and was super knowledgeable of each piece I looked at. She provided assistance while also providing me time to just look around on my own at my own pace. She provided great customer service and checking out/setting up delivery was a breeze. I would definitely recommend to others, I found a great piece for my new place!!
VA
Vicky Atwood
Dec 26, 2025
5.0
No pressure, I was looking for a new dining table. I came here and had amazing help but not pressure. This was a very good experience. Kay helped me find the chairs to go with the table I love (I wasnt in love with the ones that come with the table) great experience.
Furniture Row offers a wide range of home furnishings including leather and upholstered furniture, dining tables, sofas, recliners, bedroom groups, linens, and home office furniture.
What are the store hours for Furniture Row in Draper, UT?
Furniture Row is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 12:00 PM to 6:00 PM.
Does Furniture Row provide financing options for purchases?
Yes, Furniture Row offers financing options along with various payment methods including American Express, Visa, Mastercard, Discover, cash, and checks.
Where is Furniture Row located?
Furniture Row is located at 54 W. Ikea Way, Draper, UT 84020, United States.
Does Furniture Row have wheelchair accessible facilities?
Yes, Furniture Row features wheelchair accessible entrances and parking to accommodate all customers.
Can I pick up my order in-store at Furniture Row?
Yes, Furniture Row offers in-store pickup for purchased items.
How can I contact Furniture Row customer service?
You can contact Furniture Row customer service via phone at +18013072299 or via email at customerservice@furniturerow.com.
What are some furniture stores near Furniture Row in Draper?
Nearby furniture stores include Denver Mattress, La-Z-Boy, Ashley, Alice Lane Home Collection, RC Willey, and Living Spaces, providing customers multiple options for home furnishings close by.
Are there recreational activities or fitness centers near Furniture Row?
Yes, nearby recreational and fitness venues include Bailie's Gymnastics and Danceology Studio, where customers can engage in gymnastics and dance classes before or after shopping.
What automotive services or dealerships are located near Furniture Row?
Nearby automotive services include Millenium Auto Network, Utah Commercial Vehicles, Draper Auto LLC, and Redline Auto Sales, offering a variety of car buying and automotive services.