Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the regular access hours for the US Storage Centers in Cottonwood Heights?
The facility is accessible daily from 6:00 AM to 9:00 PM, seven days a week.
When is the office of US Storage Centers open for customer service?
The office is open Monday through Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and closed on Sundays.
Are there any items that cannot be stored at this facility?
Yes, items such as liquids, explosives, flammable liquids, toxic materials, and perishables are not allowed. Contact the facility for questions about specific items.
What documentation do I need to rent a storage unit?
You need to provide a government-issued photo ID such as a driver's license, state ID, or passport. Military customers may need to provide additional information.
Can I reserve a storage unit online and do I need to pay upfront to reserve?
Yes, you can reserve and rent your storage unit online. Reservations are hassle-free and do not require any credit card holds to reserve.
What payment methods are accepted at US Storage Centers?
They accept checks, cash, VISA, Mastercard, cashier's checks, and money orders. Automatic payments are also available.
Are there any long-term lease obligations?
No, US Storage Centers rents on a convenient month-to-month basis with no long-term commitments.
Do you sell moving supplies and locks at the facility?
Yes, moving boxes, locks, and other supplies are available for purchase to assist with your move and storage needs.
How can nearby places like Minuteman Press assist customers of US Storage Centers?
Minuteman Press offers printing and advertising services which may help customers needing business-related print materials while visiting US Storage Centers.
What options do customers have near US Storage Centers for additional storage or shredding services?
Cubes Self Storage is nearby and offers self-storage units and shredding services, which can be convenient for customers needing extra options.
Are there nearby services for relaxation or health that customers can visit before or after their storage visit?
Yes, Harmony Massage and Back In Balance Massage Therapy offer massage and spa services nearby for relaxation and wellness.