Extra Space Storage

4.8
1221 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 605 W Royal Mile Rd in Bluffdale, UT today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
605 W Royal Mile Rd, Bluffdale, UT
84065, United States

Hours

Reviews

4.8
1,221 reviews
5 stars
1,123
4 stars
46
3 stars
12
2 stars
9
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Marc and Brent received high praise for their exceptional customer service, with many customers highlighting their friendliness, helpfulness, and professionalism.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Concerns

Several customers expressed dissatisfaction with frequent rent increases, feeling that the pricing was not transparent or fair.

Accessibility

Customers appreciated the easy access to units and the availability of moving carts, which facilitated the moving process.

Overall Experience

Most reviews reflect a positive overall experience, with many customers recommending the facility for its quality service and supportive staff.
  • NN
    Nic
    Nov 11, 2025
    5.0
    Amazing service .. second time using this storage space and the service is always the best. Thank you
  • TD
    Tasia Dieker
    Nov 8, 2025
    5.0
    My husband was laid off from his job so we had to delay paying for our storage unit. Marc was super helpful, understanding, and more than willing to work with us during this situation. Thank you!
  • ED
    Erika Dean
    Oct 20, 2025
    5.0
    We were really impressed with the facility. The climate control was a plus. The storage areas were always clean and well lit. They also provided moving carts that made a huge difference.
  • JP
    Justin Pumford
    Oct 17, 2025
    5.0
    EDIT: the manager who helped me with a lock and move out was exceptional, and the because the move in/move out process was so good, changing my review to 5 stars I still moved out since I don’t like how much they changed rent after only 3-4 months, but everything else was exceptionally good. That manager was fantastic. Original review: They will raise your rent significantly after about 3 months. They will say you had a “promo rate”, despite their contract and listing saying otherwise. Since it’s month-to-month you have no recourse except to move out. Save your time and energy and go with another provider
  • JE
    Johnathon Eskano
    Oct 4, 2025
    1.0
    I moved into my storage unit 10/03/25. Great move in! The two gentlemen were great. I came back 10/4/25 pulled in and realized I didn’t have my unit key. I called the front office to ask if there was a master key or spare key the facility may have. The individual working the front office immediately became rude. She then went on to say it was against the law for storage facilities to have such a thing. I explained to her this was not correct. She freaked out and started yelling! Screaming I can’t tell her how to do her job and she wasn’t going to argue with me. I said ma’am I’m just trying to let you know it isn’t against the law. Thanked her for her time and ended the call. I walked to the front office to sit and wait for my ride to come instead of me moving my truck since I live 2 miles away. She started yelling again! I said ma’am I was just trying to let you know that what you said was incorrect, why are you so angry? She went on another screaming rant. I said ma’am whatever you’re going through I hope it gets better. She then said her boss told her it was against the law and if I keep speaking she will have me arrested! I said ma’am you are more than welcome to call the police but I’m telling you that you were just misinformed. I also mentioned it’s ok to be wrong and corrected without feeling attacked. She called everyone she can think of including the police. I really hope she doesn’t have this interaction with someone else. It could result in a situation where she would actually need an officer. Again this has nothing to do with the guys that help initially. I also believe this wasn’t her home location and maybe just didn’t want to be at work which isn’t an excuse for poor behavior or service.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.