Jeff Pratt and Julie Mascio Pratt are the owners and operators of Pratt Mascio, LLC, which provides professional, climate controlled, public storage in Bridgeport, WV. We live in Bridgeport, are members of the Harrison County Chamber of Commerce, and are proud to have invested in our community. In our careers to date, Julie has served as an attorney, a procurement and contracting professional, and a business consultant and Jeff served as a construction project manager and a supply chain consultant for a large global firm. In these roles, we learned the value of being friendly, professional, ethical, and responsive in our business dealings. Our roles have also taken us to several different cities and have seen us through a number of life ...
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.