La-Z-Boy Wauwatosa

Reviews

• MB

  Mark Brodesser

  1 day ago
  5.0
  I have been looking for a new La -Z-Boy recliner for a little bit and was hoping the Memorial Day sale would come with some good prices. Don at the Wauwatosa location helped out in a big way. $900 off and free delivery was a Great Deal and he also was a great help with the fabric options, explaining the benefits of one type versus the others. Great purchasing experience.
• NW

  Nancy Wait

  4 days ago
  5.0
  Salesman Scott tended to my very specific recliner needs. It helps to go in knowing what you need: recliner size, room size availability, power vs manual, lift vs standard, remote type, leather vs fabric, delivery timeframe needed, comparable prices.
• KT

  Ken Talatzko

  May 13, 2026
  5.0
  After entering the Lazy Boy store located in Wauwatosa, Wi., we were casually met by Scott, one of the sales associates. After providing basic knowledge about the product we were interested in, we were left to explore all the possibilities on our own. We enjoyed and appreciate the ability to do the above on our own. When we were ready to make a decision on the chair of our choice we notified Scott. After a few questions with good answers and picking out a fabric, the sale was consummated. Establishment.....5 stars Salesman............5+ stars
• ER

  Elizabeth Ruff

  May 11, 2026
  2.0
  Purchased 2 leather chairs for my elderly father and uncle, almost $6000. The chairs are nice, they love them. Where they dropped the ball was at delivery. Lazy boy used a third party delivery company that called me about five times telling me they couldn't deliver because there's a weight restriction on Appleton avenue, unless they were carrying a ton of bricks in the small white delivery truck, there's no way they suppressed that limit. However their dispatch decided to fight with me for an hour, even telling me I needed to drive down to the corner to meet these men in a white truck and escort them back to my house, yikes!! How about no?! Also told me we needed to assume all liability if they were to get a ticket if they were going to deliver. This is super crazy considering we just had a giant boom truck in our driveway months before redoing our roof and the fire truck used to fill the backyard pool when I was young LOL. My husband had to come home from work to escort the men to our house to finally install the two small leather recliners that were supposedly too heavy to deliver, what was the point in free delivery if my husband had to leave work? Again, customer service was great until delivery. I would think a business as large as lazy boy could have their own delivery guys.
• JM

  Jerry Meyer

  May 3, 2026
  5.0
  We really enjoyed our time at La-Z-Boy! Scott was great! He didn’t pressure us and he kept giving us time to look around and then would come back and ask if we had any more questions! He gave us detailed explanations on chairs that we had questions about! I would highly recommend anyone looking for good quality chairs with excellent service that they would check out La-Z-Boy! You will not be disappointed! They are A#1 In my book and A top shelf company!

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