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Reviews

• KH

  kayla hendrix

  Aug 14, 2026
  5.0
  love this store!!! came in the other day and 2 of the kind associates helped me find what i need. i would really recommend this location for the lovely customer service i received.
• DN

  Dominique N

  Aug 6, 2026
  1.0
  My husband and I visited the store today to return some items I bought online and were met with unprofessional, incompetent service from a manager named Jai. I brought my item, receipt, and all required documentation from my online order. I spoke with multiple associates who couldn’t figure out how to process an online return. The manager then came over and was even worse. I was told they couldn’t process the return because their system “wasn’t able to find the order,” despite me having the receipt and documentation in hand and going over every email the associate asked for to find the barcode receipt which they for some reason couldn’t take either. She became so rude and got so close to me that I had to ask her to step out of my face and move away in which she refused. She became very hostile, and at one point verbally threatened me, telling me to fight her in the parking lot. There were multiple witnesses who seen this happening and even pointed out how unprofessional and wrong the employee was. This is not how a manager should treat a customer, especially over a routine return with proper documentation. To make things worse, there’s no way to reach corporate directly. There’s no phone number to call and actually speak with someone about this. Avoid this location if you value being treated with basic respect.
• CN

  Christian N

  Aug 6, 2026
  1.0
  This review is solely for the manager, Jai. We went in for an online return with a receipt. Should be pretty simple, right? Well there was an issue so the cashier had to call a manager over. As soon as Jai comes over she has a terrible attitude. We explain we have a receipt and the items with tags still on but she refuses to help. After a little back and forth (with a ton of attitude from her) she just walks away. How unprofessional. She continues to stand nearby glaring at us and throwing comments our way. We asked her nicely to step away from us while we were speaking with another manager and she refused. THEN SHE THREATENED TO FIGHT US IN THE PARKING LOT!!! We have never had an experience like this and will not be returning. Everyone else in the store who helped us was great.
• LS

  Layne Salt

  Aug 6, 2026
  1.0
  I'd leave a worse rating but can't. Two people in front of us checking out left because the two employees waiting for a manager had to wait for her to finish her cigarette outside before helping customers. The manager then came in and started SHOUTING in this woman's face that had been waiting and threatened to take her outside to fight in the parking lot. The customer was never helped and when they left the store without the issue being resolved, the manager wished them a "bad day". The manager was wearing a green zip up and really hope she gets fired. The other employees looked embarrassed. I called corporate, but none of their phone lines connect and their website offers no contact information regarding customer service. RIDICULOUS
• CO

  Christopher Oelke

  Aug 6, 2026
  1.0
  I literally watched the manager get into a customer's face and threaten to escalate the situation when the customer had all the pertinent evidence to return something. If I could give a lower rating, I definitely would. Apparently their HR number is for disgruntled employees as they no longer monitor any of that. Do not shop here.

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