Question 1

What is the material used to make the furniture?

Accepted Answer

Approximately 93% is High Density Polyethylene (HDPE), which includes the highest percentage of recycled plastic milk & water jugs. The remaining 7% is color concentrate, a foaming agent & UV stabilizer.

Question 2

How do I store it?

Accepted Answer

The furniture is made to withstand the extremes in any climate. Whether you live in the freezing cold of Minnesota, the dry desert of Arizona, or the saltwater climate of the Florida Keys, our furniture is made to last a lifetime. We do recommend covering your fire table to keep debris out of the fire bowl.

Question 3

How do I clean it?

Accepted Answer

Water will remove most soil. You may use any non-abrasive cleaner, including bleach if you feel it’s necessary to sanitize. Pressure washing, under 1500 psi on a fan setting is recommended for white pieces – please note, the wand needs to be at least 14″ away from your furniture at all times. HDPE material is non-porous and won’t absorb spills that may stain. Please do not use eraser sponges.

In coastal areas with high salt content, it is highly recommended that the furniture and hardware be rinsed with fresh water on a regular basis to prevent salt buildup and prolong the life of your furniture.

Question 4

How do I clean my cushions?

Accepted Answer

All BTY cushions are manufactured with Sunbrella® Fabrics. These are easy to clean and resistant to water and stains. Keep your cushions looking their best by brushing away dirt and debris. For liquid spills, blot with a clean dry cloth and spray on a mild cleaning solution of soap and water.

Question 5

How can it be sturdy and comfortable?

Accepted Answer

HDPE is a naturally flexible polymer and molds to your body for exceptional comfort; yet, it’s warranted not to crack, break, splinter or peel because it won’t breakdown or become brittle from the sun or cold. It is actually a wood substitute, making it as dense as wood and approximately 20% heavier than cedar – without the maintenance.

Question 6

What type of hardware is used?

Accepted Answer

All of the screws and fasteners used in manufacturing our products are a high grade of stainless steel with a Xylon coating (plasticized paint) baked on in a color to complement the furniture. We also countersink any hardware on surfaces that might come into contact with your skin to minimize scratching or snagging any clothing. The straps used on our gliders have an encased bearing system to ensure moisture and dust won’t interfere with the smooth glide. The straps are aluminum with a colored, impervious powder coat applied.

Question 7

Is the furniture made in the USA?

Accepted Answer

Yes, we are proud to say that all of our furniture is Minnesota Made and Manufactured in the USA, as well as our proprietary plastic lumber used to manufacture our full product line. Made in the U.S.A.

Question 8

What is your warranty?

Accepted Answer

By the Yard 35 years to never crack, break, rot, or peel. With over 35 years of actual field testing and 50 years of accelerated laboratory testing, it’s still going strong. Just like any product it will at some point reach its life span, but we haven’t seen it yet. We have had products in all climates for 25 years and they’re still going strong.In coastal areas with high salt content, it is highly recommended that the furniture and hardware be rinsed with fresh water on a regular basis to prevent salt buildup and prolong the life of your furniture.

Question 9

Is assembly required?

Accepted Answer

Some assembly is required on orders shipped outside of your local store delivery area (call our office to determine your delivery area). Smaller accessory pieces such as foot stools and end tables are shipped fully assembled as well as folding chairs. Our full product line may be assembled with a #2 Phillips head screwdriver and a 7/16″ wrench. All assembly instructions include photos along with detailed directions to assist you.

Question 10

What colors are available?

Accepted Answer

Almost all of our over 500 different designs are available in each of these 13 standard colors, or five standard two-tone combinations to perfectly match or blend into your space. Head to each product’s item page to see what colors it is available in.

Black, Brown, Coffee, Dark Oak, Gray, Grayed Ash, Green, Midnight Blue, Redwood, Sandtone, Weathered Birch, Weathered Wood, White

**Color samples are available upon request.

Question 11

Can the furniture be painted or stained?

Accepted Answer

No, the material is non-porous and doesn’t absorb moisture, so stain or paint will not penetrate the surface. You may add colored cushions, pillows or planters to change the look.

Question 12

How will my order ship if I'm not in your delivery area?

Accepted Answer

Most items ship via UPS, FedEx, or SpeeDee and will take approximately 3 to 6 working days from the time of shipment to delivery. It isn’t necessary to be home when your order arrives. The carrier will drop your packages without a signature to an area on your property that’s easily accessible for the driver. Larger orders may be shipped on a pallet via Common Carrier and may require an appointment for delivery.

Question 13

Does the color fade?

Accepted Answer

Unlike most other plastics, the material used to fabricate the furniture is considered colorfast. The color runs throughout each piece and has a UV-Stabilizer incorporated into the material to minimize the occurrence of discoloration. Allowing you to add to your collection year after year worry free.

Question 14

What is the difference between swivel and swivel-flex?

Accepted Answer

On our Swivel chair, the seat rotates 360 degrees. On our newly upgraded Swivel-Flex chair, the seat will rotate 360° and gently bounce or “flex” back and forth.

Question 15

Are additional cushions and/or umbrellas available?

Accepted Answer

All of our pieces are manufactured to industry standard dimensions and will accommodate virtually any cushion available at retail stores. There are 2 sizes of umbrellas sold in the U.S.-Commercial and Residential. The 122” table is fit for the 2” commercial umbrella, the rest are the standard 1-5/8″ holes for the residential umbrella that measures 1-1/2” in diameter. We have the tooling to cut holes in our table tops for either size. (Commercial umbrellas are normally only available through Bar Supply Companies and not generally sold in retail stores.)

Question 16

Is sales tax included in the pricing?

Accepted Answer

Sales tax is not included in our pricing. Any applicable sales tax will be added during the checkout process. If you are a tax exempt customer please contact one of our stores directly to place your first order.

Question 17

What kind of outdoor furniture does By the Yard, Inc. offer?

Accepted Answer

By the Yard, Inc. offers durable, weatherproof outdoor furniture made in the USA from sustainable materials that are low-maintenance and built to last a lifetime.

Question 18

Where is By the Yard, Inc. located?

Accepted Answer

By the Yard, Inc. is located at 1670 Old School House Rd, Oconomowoc, WI 53066, USA.

Question 19

What are the business hours for By the Yard, Inc.?

Accepted Answer

By the Yard, Inc. is open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 9:00 AM to 4:00 PM, and is closed on Sundays and major holidays such as November 27, December 25, and January 1.

Question 20

Does By the Yard, Inc. offer any warranty on their furniture?

Accepted Answer

Yes, their furniture is backed by a 35-year warranty, ensuring long-lasting quality.

Question 21

What payment methods does By the Yard, Inc. accept?

Accepted Answer

They accept American Express, Cash, Discover, Financing options, MasterCard, and Visa.

Question 22

How can I contact By the Yard, Inc.?

Accepted Answer

You can contact them by phone at +1 414-626-3648 or email at info@bytheyard.net.

Question 23

Are there any nearby dining options close to By the Yard, Inc.?

Accepted Answer

Yes, nearby dining options include Gabriel's Taqueria, Noodles & Company, Jimmy John's, MOD Pizza, Qdoba Mexican Grill, Imperial Garden, El Jimador, and Rosatis Pizza Oconomowoc, offering a variety of cuisines from Mexican to Asian and pizza.

Question 24

What nearby businesses could be useful when visiting By the Yard, Inc.?

Accepted Answer

Nearby helpful businesses include US Bank and U.S. Bank ATM for financial needs, Firestone Complete Auto Care for automotive services, and various beauty salons such as Sport Clips Haircuts and Simply Divine Hair Salon if you need grooming services before or after your visit.

Question 25

Is there a convenient place to get dental or vision care near By the Yard, Inc.?

Accepted Answer

Yes, 262 Family Dental and Oconomowoc Vision Clinic are located nearby for dental and eye care services respectively.

Question 26

Where can customers find more information or shop online for By the Yard, Inc. outdoor furniture?

Accepted Answer

Customers can visit their website at https://bytheyard.net/ to browse products and learn more about their premium outdoor furniture.

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