Aptive Pest Control

Reviews

• KB

  Karun Biyani

  2 days ago
  1.0
  The marketing is all great. But exp to scheduling isn't easy. They don't have an app. Login is extra step everytime to get a code in an email. But the worst of all is looks like their products don't work. I specifically mentioned about stink bugs and even after the recent service there are swamps of stink bugs all throughout the house. And patio area is unusable because of it.
• JM

  J Muff

  Oct 7, 2026
  1.0
  Absolute Garbage. Sales person came while it was raining so I rushed though reading the contract. Sold me on mosquito treatment. Found out later mosquito treatment is not included. Technician came twice. After 1st time I didn't notice any difference so i was home for 2nd treatment. Technician was here for maybe 5 minutes and I specifically pointed out 2 wasp nests to take care of and asked him to check for more. I took care of the wasp nests the next day because nothing was done. The after summary gave me the same generic text of summary as first time. It wasn't specic to what was actually done or clamed to be done. Im going to eat the cancel penalty because I'm paying for nothing.
• HG

  Holly Gruenewald

  Oct 7, 2026
  1.0
  Had them in the past and it absolutely sucked and we saw no difference in pests. Sales man came to our house and gave us this speech on how they are better now and to give another chance (at a much higher price than before.). Opted to try again because our backyard leads to a large wooded area so we do see quite a few pests. Have yet to see the benefit of the service yet again. Would never go with them again. Truthfully we had less bugs/mice when we were treating on our own with stuff purchased for much cheaper from Menards/Home Depot. Some of their workers are nice and attentive. But, most need hand holding and reminders to do a thorough and complete job, and even then some don’t even speak English. I would not recommend this company/their services.
• LK

  Linda Kreske

  Oct 3, 2026
  2.0
  Well it was my first inspection and service for hornet nest. The young man did not spray for hornets because he didn’t see them returning? I was pointing to the area and it seemed like he was looking elsewhere and I asked him to spray anyway. We still have hornets going in and out of the nest. He did not inspect either inside or outside for mice which we have had a problem with, trapped 2 of them, one in winter and one about a month ago. So I asked him about that and he said he had no bait boxes with him! You were sent here to do an initial inspection for mice and no bait boxes?? He did go out to his truck to get a backpack that had a liquid with a long sprayer attached. He was supposed to spray inside and out of which only the outside was done. Then dude was leaving and told me to call about the bait boxes. Why should I call? It’s not my mistake or oversight. I was livid but kept my cool and told them to send a qualified exterminator over and I wanted a do over for my first time service at no charge. The only reason I am giving 2 stars is because the young man did was very polite. I did catch him vaping in my backyard which was not very professional but I let that go. I’ll give you people an update after my first professional inspection on Wednesday Oct.7th.
• KD

  Karrina DePas

  Oct 2, 2026
  1.0
  If I could give this company ZERO stars, I would. In my experience, this company has been an absolute nightmare, and I would strongly recommend thinking twice before signing up. I’m a stay-at-home mom, and this company spent weeks going door-to-door throughout our neighborhood trying to get residents to sign up for their service. Ironically, that was the last time we actually saw anyone from the company. For MONTHS, I was charged for a service that was never provided. Then, this past Monday, I finally called to cancel. The conversation seemed to go smoothly, and I thought the issue was finally resolved. Fast-forward to today, Friday—I was charged AGAIN. I’ve been transferred multiple times, given conflicting information, and even made to feel like I was lying about what I had been told by their employees. I was told that employees had said one thing while the “owner” supposedly said something completely different. Even after repeatedly explaining that I had canceled at the beginning of the week, I still have yet to receive a simple confirmation email proving the cancellation. At this point, I’ve spent far too much time trying to cancel a service that I never received in the first place. My advice: DO NOT sign up without doing your research. In my experience, I would have been better off going to Home Depot, buying my own bug spray, and handling it myself. It would have cost less, lasted much longer, and—most importantly—I would actually know when the service was being done. Save yourself the frustration and make sure you know exactly what you’re signing up for before giving this company your payment information.

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