The Washing Machine Man

Reviews

• LN

  Lavinia Nance

  6 days ago
  5.0
  I had a gentleman by the name of Alex. He was extremely professional understood the problem and did not make me feel like an idiot. When he realized there was nothing wrong with my machine.
• SG

  Stacey Guerndt

  May 7, 2026
  5.0
  I bought a used fridge/freezer combo from them 20 years ago, and it still works great. The price was excellent, too. We also had them come out to service our washer and dryer, and they did an amazing job. I highly recommend them!
• CR

  Cierra Reed

  May 3, 2026
  1.0
  REVIEW EDITED TO ADDRESS OWNER RESPONSE Bought a washing machine from here a year ago for the first time. I have since had to have my machine swapped out 4 times due to service issues. The technician they sent out each time was knowledgeable and prompt but each time ran into an issue that couldn't be fixed or would require a part they couldn't source. This has lead to a perpetual cycle of repair and replacement which is beyond inconvenient and a lackluster standard of service. 1 or 2 machine replacements could indicate a fluke but 4 is indicative of a pattern of substandard quality. The one year warranty is generous but I have not even gotten to use any of the machines that long. Now that I approach the end of this period I was told that it would be too late for any substantive action to remedy other than to try to continue to repair. I had spoken to the owner and was hopeful about a potential remedy that would be amenable to both parties but eventually their communication just stopped. The service received has been frustrating and dissatisfying. Would absolutely not recommend patronizing this business. EDIT (as I see the owner responded): I showed the documentation outlining that I had 4 machines. NOT two. When we spoke it had not been almost 18 months it had been 10, and we were nearing the end of the original warranty. The extended warranty lasts until June of THIS year. It is a misrepresentation that an offer to replace with new appliances was given at his cost it was at MY cost with his DISCOUNT (as long as I kept pricing confidential). As far as communication eventually my messages went unanswered and I have a non functioning washing machine as we speak. If the owner spent as much time focusing on customer service as he did arguing with Google reviews this would be resolved already.
• TG

  Tiffany Goodlow

  May 1, 2026
  1.0
  Bought a used refrigerator from here for a family that was in need . And come to find out the refrigerator was infested with roaches.
• GD

  Greg Dayton

  Apr 26, 2026
  5.0
  I have used The Washing Machine Man a few times and have loved the service! Upfront quotes, professional service, fair prices and great communication!!

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