Home Improvement StoreFireplace StoreLawn Equipment StoreStone & Sand Supplier
United Brick and Fireplace was established in 1973 by Kenneth Goodwin. He opened our doors in Madison, Wisconsin with his family at his side. Since 1973 the Goodwin name has stayed in Madison with United Brick and Fireplace believing in the same family values since our opening.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.