This profile is uncertified and using publicly sourced data
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Business Details
About
Hot Tub StoreSauna StoreSwimming Pool ContractorSwimming Pool Repair ServiceSwimming Pool Supply Store
Bachmann Pools, Spas & Saunas was established in 1985 in Madison, Wisconsin. Since 1986 we have been a Hot Spring Spas Dealer and Warranty Service Center in good standing. We are an award-winning company with numerous local affiliations and strong ties to the community. We carry top brands like Hot Spring Spas, BioGuard chemicals, Endless Pools, Radiant Pools, Vigor Cold Plunges, and Tylo Saunas, both steam and Infrared.
At Bachmann Pools & Spas we understand that they are in the service business, and that their ability to provide excellence in customer service is a direct result of the level of training and the desire of each employee to go the extra mile for their customers.
Location
Hours
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 5:00 PM
Sunday11:00 AM - 3:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.