JB
Jennifer Beard
May 14, 2026
I had a fantastic experience with Oregon Hot Tub, especially working with Jamie at their Vancouver location. I had very specific things I was looking for in a hot tub and had already shopped around quite a bit, struggling to find exactly what I wanted within my budget.
What I appreciated most was that Jamie was never pushy. She wasn’t focused on just making a sale—her priority was genuinely helping me find exactly what I wanted. She was patient, knowledgeable, friendly, and flexible throughout the entire process. We looked at several options, and she helped me explore inventory beyond just what was on the showroom floor.
In the end, she helped me get exactly what I wanted—and actually for less than I expected to spend. Their pricing was competitive, the financing options were helpful and straightforward, and the whole process felt easy instead of stressful.
The delivery was smooth, professional, and quick, and I was set up without any hassle.
I truly cannot recommend them highly enough. Great customer service, great products, fair pricing, and a team that genuinely works to help you find the right fit. If you don’t see exactly what you want in the store, ask—they have access to other inventory and may be able to find the perfect option for you.
Very happy overall!
AM
Anthony Murch
May 7, 2026
Jamie Is assume!
always happy to help.
She helped me convert to salt system for my HotSprings hot tub. Found me the FreshWater System Controller and was able to get the part the same day. She made the whole process easy. Professional, knowledgeable, and always smiling—she knows her stuff. Highly recommend her for anyone wanting top-notch service. She’s earned a customer for life!
KZ
Kathy Zimmerman
Apr 11, 2026
Met Jamie at a Costco roadshow, and decided to stop by the store to check out the spas and saunas. She immediately remembered us and gave us a great overview of the different models. We were even able to try out the swim spa, hot tub and sauna. We ultimately decided on a sauna. Jamie found an excellent price for us. Her communication and service will not disappoint.
I called Oregon Hot Tubs on a Saturday to attempt at ordering a keeper clip for my Grandee Hot Tub. The parts department was closed but that didn't deter their Sales Representative, Jamie H. from taking care of me. She stated that she would look it up and call me back. Within 5 minutes she called me back with the price and that they had it in stock in their warehouse. I was astonished
that she took the time to go overboard and look it up for me. I had already ordered my headrests for my hot tub on Amazon which are not the exact same as the OEM. Being that she did such a great job taking care of me that I cancelled my Amazon order and added the headrests to my order even with them costing me more due to the fact that their sale rep went over and above her duties. Great Job Jamie! You just don't get this type of service these days. Like I told Jamie.... Most Sale Representatives would have just told me that the warehouse was closed and to call back on Monday... Not Jamie.. Awesome job Jamie H. You just can't find this level of service anymore...
JC
Joe Connolly
Jan 19, 2026
Jamie is the best! Always helpful and gives great advice. She helped us pick out the perfect hot tub for our needs last summer and continues to make sure we have the best experience!