Lowe's Home Improvement

Reviews

• TA

  Ted Aschenbrenner

  2 days ago
  1.0
  Still no joy. Over 6 weeks past the dishwasher first leaking. Had to threaten litigation to even get a call back back. They are still stalling. Assurant, Inc. is the partner that handles protection plans, extended warranties and support services for Lowe's Companies, Inc. they are deep in the middle of this. Lowes Store #0397 Major Dishwasher Install Problem & Lack of Warranty Service Lowe's Companies, Inc. As of this date and time the problem has not been addressed,  To my or my wife's satisfaction. -An extended warranty on an appliance is insurance, if there is a problem it should be repaired or replaced within the warranty period. Timeline: -Bosch Dishwasher leaked after about 4 years, still fully under 5 year warranty. -Appliance Repair Person could not remove dishwasher said it was our problem to remove it. We had originally paid to have Lowe's own installers do the install. -An email back to us from Lowes said our dishwasher was "Improperly installed". -Attempt to return Dishwasher was declined even though improper installation from day one. -So far we had to order a new dishwasher with install cost and a new warranty. -$1200.00 Bill for dishwasher removal after floor demolition and floor repair on ceramic tile. -I will not go into other damage issues here. -Ted Aschenbrenner Manassas Virginia 20109 Keywords Below are appliances products names or contractor terms etc. that could be relevant in doing due diligence on purchasing. Install keywords installer installation replace contractor  service improper faulty installation Services plumber electrician  gas logs carpentry electrician  roofer  contractor roofing gutter electrical gutter Repair Keywords appliance repair replace removal remove reviews problems issues bad reviews unresolved problems Products dishwasher stove cooktop electric stove oven natural gas stove refrigerator freezer exterior door fire screen door French door sliding door roofing roof  replacement windows screen doors refrigerator garage door gutters downspouts metal roofing fence fans light fixtures countertops granite  synthetic stone vinyl siding heating cooling systems air conditioning units kitchen remodeling bathroom vanities bathtubs showers washers dryers ranges faucets sinks walk in tubs shower conversions floors flooring hardwood laminate ceramic tile vinyl decks backup generators Extended Warranty Terms long term extended repair warranty protection plans maintenance agreements product protection plans PADDING: fyktdu
• YD

  Yura Deyneka

  May 12, 2026
  1.0
  Please do not open credit cards or credit line through this store They are working with synchrony bank and this bank is absolute scam so they will give you a couple thousand dollar credit line but they will take 50-60 possibly even 70 points off of your credit score. they Destroyed my credit history after Iopened a credit card with them By taking off 77 points from my credit score because of synchrony bank inquiry The store And the bank that lowes working with Are both scammers
• MM

  Menker Mulugeta

  May 3, 2026
  5.0
  I came today with my wife about our refrigerator insurance then we came to me the sales woman now I know her name is Rhonda Scarborough . She is extremely helpful and kind and she did everything to make sure we left . You guys proud to be part of your employees and I and my wife are extremely thankful she was there . Again thank you for extremely customer service and we appreciate you Rhonda Scarborough!!!!!
• LW

  Lois Watt

  May 2, 2026
  4.0
  Lowe's is a good place for hardware and garden goods. I always get tomato starts here and am never disappointed.
• DB

  Daniel Blake

  Apr 2, 2026
  5.0
  Well, tonight I went in just before closing and needed to grab just a couple of things. As I made my way through the store everything was nice and clean, organized as it should have been. I've been in this industry for 27 years and it's not often I can't find a tool when I go looking for it. Well, tonight was one of those nights. I made my way to the tool department and went for the tool that I thought I needed, but I was wrong in my selection. I then asked for some assistance from a guy passing by that was one of the associates and he gladly stopped to help. When we come to the conclusion that he was not sure, he radioed for someone. When that gentleman arrived, he also did not know the answer to my question so he called a third person. When this gentleman arrived, I asked my question and we all stood there going over the possibilities and then I was shown to the area where I was supposed to be looking for the said tool. The moral to the story is, these guys are helpful! Even in the case that they cannot be as helpful as they would like to be, they will find someone who has the answer. Now I've never been much of a Lowe's shopper, but I have been going to Lowe's a little more than usual here lately on the count of availability. As well as the fact that they stay open till 10:00 p.m. when my normal store, Home Depot closes at 9:00 p.m. :-( When you're working late and need that last minute item, you can rest assured of two things, you can have a little more time with Lowe's and even at closing time, these guys are willing to do whatever they need to do to help you out and get you on your way. Great job Lowes, keep up the great work. On top of all that, these guys were in the best possible moods that they could have been in for having to deal with me right at closing time. Thanks guys!

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