This profile is uncertified and using publicly sourced data
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Business Details
About
Hot Tub StoreGrill StoreSaunaSwimming Pool ContractorSwimming Pool Supply Store
Hot Tubs Northwest, is your local spa and pool experts. This family owned business was started in 1984 by Dan Hyatt. Dan was in the construction industry, building decks. One particular deck project involved an unpleasant experience with a portable hot tub dealer. Dan saw an opportunity to improve the local pool & hot tub industry. Thus Hot Tubs Northwest (Northwest Hot Springs) was born!
Hot Tubs Northwest specializes in the health and wellness business by offering the top of the line products: Hot Spring Spring Spas, Caldera Spas, Endless Pools Swim Spas, Latham Fiberglass Pools, Custom In Ground Plaster Pools, and Tylo Saunas.
Location
Hours
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 5:30 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.