Narrows Self Storage

Reviews

• RP

  Rose Pese

  Nov 2, 2023
  5.0
  I'm so happy to finally find a self-storage that keeps my household goods and other stuff clean free. It's gated, indoor air-conditioned and safe. They also have military discount. You actually talk to a person, not a machine. Very helpful and service with a smile.
• AW

  Ariel Worden

  May 27, 2023
  4.0
  So far so good. They have raised our rates 1 time ($15) in a year but access hours are great and the storage space is adequate for what we need. Always plenty of moving carts available when I visit and I hardly ever see other folks there.
• JJ

  Jeanie Johns

  Apr 24, 2023
  5.0
  Narrows storage is amazing I feel safe every time I go there, the temperature in the building is perfect and everything can stay for long periods of time and I don't worry about anything. A couple of times I haven't latched my door properly and they've called me to let me know to come and fix that. As a non-profit that needs space to store resources for foster children for the dcyf office they have been very generous and supplying a storage container for us free of charge. I can honestly say that hundreds of foster children have been helped because of the generosity of Narrows storage.
• CC

  Colin

  Apr 22, 2023
  1.0
  I went into Narrows Self Storage on Friday the 14th to get information about renting a unit that I needed for a move on the 23rd. I was given a reservation and told that they'd call me on the 21st, or I could come by on the 22nd to rent the unit. When no one called on the 21st, I came by on the 22nd and was told that my reservation had expired and the unit size I needed was now unavailable. When I tried to investigate what other sizes or options were available, I was told that they didn't want to rent to me because they had seen my car in the parking lot and they didn't want renters "hanging around." (my house is literally right next to the storage location.) When I asked to speak to the manager, the clerk refused to allow it. Their units must be nice because this is the most laughably unacceptable customer service I've ever received in any situation. In 20 minutes I got a larger unit at Public Storage for $100 less per month and nothing but smiles and polite service to go along with it.
• LW

  Laurie Warren

  Mar 11, 2020
  5.0
  Safe and secure facility. Easy access to your stuff! They have carts and dollies readily available to help move in or out. They have the nicest people too! I highly recommend this storage! 👌👍 I thank them big time for helping me out, for sure. They r awesome! 😊