The Pool Guyz

Reviews

• DP

  Damir Pogarcic

  Apr 6, 2026
  1.0
  Made the mistake of giving these people a "refundable deposit" of 1k after a suspiciously low fiberglass pool quote (makes sense after the fact). After about a month of poor communication and unprofessional behavior I was very hesitant to give them more money and terminated the contract. I called about the deposit and was told it would be issued via check. Over a month later, still no deposit, called for the 2nd time after a month and was met with rude and combative behavior by their clerk Ashley. Wasted enough time with these clowns, handing the matter over to the contractor board, possibly small claims court to follow. Ultimately went with a different contractor who has been fantastic to work with.
• KB

  Katerina Blackstone

  Mar 28, 2025
  5.0
  Danny and Cody were a dream team to build our new pool. Of course as any construction, there were some hiccups but Danny and Cody handled it all! We love our backyard oasis! Thank you, Pool Guyz!
• WF

  william Ferenc

  Aug 8, 2019
  5.0
  I feel sorry for the reviewers on here with bad experiences because our experience has been beyond superb... Install was great and 700sf of pavers later my backyard was turned into our own personal oasis... it’s been one year since install, I’ve had 2-3 minor issues that required fixing, and every time Mr. Cody made sure someone was out to get it fixed within the next 24-36 hours
• JJ

  Joyce Johnson

  Apr 4, 2019
  5.0
  We are in the process of having a pool installed by this company. We found everyone we worked with to be very professional. Their work ethics are impeccable. We dealt mostly with Danny and found him to be polite, efficient, and very knowledgeable about the entire project. If you are ready to install a pool, we may recommend this company, The Pool Guyz of Virginia Beach, once the project is complete. I will be back with an update. Update: I am updating my review, and hope to update again. The install went great, and except for the charge of using the crane that was never used and not refunded, the install went well. They did say the crane cost was applied to the machine that was already here and used for the digging. (Not stated in the contract) Now, waiting on the project to be finished. Not receiving any calls or updates as to what is going on. All communication has been on my part. Hoping this improves...I will follow up with an update later. I am updating my review, as I promised. A big shout out to Cody. He was very receptive and extremely helpful with all the above issues. He guided us through the remainder of the install. He did get us a refund of the money allocated for a crane that was never used. He communicated with us keeping us informed on the remainder of the install. It speaks highly of a business that takes feedback and uses it to improve their services. I saw an 100% improvement on communication, which is so important for a layperson, like myself, who knows knowing about the installation of a pool. Would I use them again...definitely!!!

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