Brand Certified
Aptive Pest Control
4.4(1,531 reviews)
Certified by Aptive Pest Control • Jul 05, 2026
Business Details
5305 Cleveland Street, Virginia Beach, VA
23462, United States
Certified by Aptive Pest Control • Jul 05, 2026
(757) 993-8127
Certified by Aptive Pest Control • Jul 05, 2026
https://aptivepestcontrol.com/locations/virginia-va/norfolk-pest-control/local-branch/
Certified by Aptive Pest Control • Jul 05, 2026
About
Certified by Aptive Pest Control • Jul 05, 2026
Pest Control Service
Pest problems in Virginia Beach can quickly become year-round concerns without the right plan. Aptive Pest Control serves the surrounding Virginia Beach area, helping homeowners in and around Virginia Beach manage common pests with customized treatments built for local conditions. From ants, spiders, cockroaches, mosquitoes, rodents, wasps, ticks, fleas, and scorpions, our services are designed to protect your home year-round. Our team is ready to help, with next-day service available. Call us for a free quote.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
Location
Certified by Aptive Pest Control • Jul 05, 2026
Hours
Certified by Aptive Pest Control • Jul 05, 2026
Monday6:00 AM - 8:00 PM
Tuesday6:00 AM - 8:00 PM
Wednesday6:00 AM - 8:00 PM
Thursday6:00 AM - 8:00 PM
Friday6:00 AM - 8:00 PM
Saturday7:00 AM - 5:00 PM
SundayClosed
7/4/20267:00 AM - 5:00 PM
Reviews
4.4
1,531 reviews
5 stars
1,209
4 stars
85
3 stars
42
2 stars
34
1 star
161
- BJBrenda JonesJul 1, 20265.0They sent a text in advance to see if There were any concerns. Once they showed up, they went right to work and took pictures. Just show me what they did and also sent me a list of the work they perform. I found their work to be very professional. We are very well pleased.
- AAACAJun 28, 20265.0The service technician did an excellent jo on Saturday 27 June 2026 on the rescheduled appointment. Inside and outside service. Pulled down spider webs and hornet nest. However original appointment was for Friday 26 June 2026 between 8AM and 12Pm. No one showed up for my appointment. I made appointment by phone and talked with real person.I had a text and email confirmation for the appointment. When I called the 800 number on Friday 26 June 2026 after 12Pm when no one showed up, to find out status of our appointment I was told no service technician was assigned to the appointment. This is very disappointing and a big waste of half a day waiting for your company to show up. It was not the greatest first impression as we are a newer customer The appointment was rescheduled for Saturday 27 June between 8AM and 10AM . The technician showed up shortly after 8AM . He did a an excellent job. Also we are making monthly payments to Aptive yet we got an email after the visit on the 27th with an invoice to pay for the visit yet we are setup for autopay/ Very confusing
- MJmichelle jonesJun 25, 20265.0John is amazing very professional patient.he answered all my questions and made sure he kept me with all that he had did.i was blown by the courtesy of sending me picturesof where he sprayed and covered.his service is impeccable. I would refer him to anybody.i look forward to h taking care of my services. And the fact that he made sure my dog space in the yard is secured I am greatful
- TTTrevorJun 20, 20261.0They lied to me when I initially signed up and said i could cancel after 6 months for no charge. its actually a year. It is nearly impossible to change their auto-appointments because they don't even tell you when your appointment is. For instance, i can't cancel the appointment today because no human is in the office. Cool, waste of gas for your tech, bad for the environment. The smart guy that signed me up spelt my name incredibly wrong. I just stopped paying for it since I have no clue who you signed up. Lol
- KRkrystal RicheyJun 18, 20265.0I was so stressed out and overwhelmed and Jordan was a breath of fresh air , not only was she knowledgeable but very patient and kind as well , I look forward to my further service with this company !! From the time I called asking questions to the first treatment , customer service was immaculate and professional which is hard to find . The price was one of a kind after calling multiple companies . Highly recommend !!! Thank you aptive
Frequently Asked Questions About Aptive Pest Control
What is Aptive Pest Control?
Founded in 2015, Aptive is a rapidly growing pest control company that has offices throughout North America. Aptive provides residential pest control services to customers in more than 3,700 cities across North America. Aptive is also a committed partner with the United Nations’ United to Beat Malaria campaign to help stop the spread of malaria.
What does Aptive Pest Control do?
Aptive offers year-round pest control services for a range of insects and invasive species., including wasps, ants, scorpions, spiders, crickets, fleas, cockroaches, mice, rats, silverfish, earwigs, slugs, and snails.
Is Aptive pest control safe?
Aptive’s goal is to provide customers with professional and effective pest control solutions that reduce the harmful effects of pests. Aptive uses EPA approved products and follows all guidelines for the appropriate use of the products. Aptive is also a member of the EPA’s Pesticide Environmental Stewardship Program, a program that engages communities in building awareness and reducing pesticide risk.
What pests do you treat?
Aptive treats common pests like ants, spiders, cockroaches, rodents, wasps, snails, flies, fleas, and ticks. Aptive recently started providing Termite Protection in the Cleveland, Cincinnati, and Columbus areas. Aptive otherwise does not treat any wood-destroying organisms such as termites, carpenter bees, or carpenter ants. Aptive also does not treat any wildlife, such as squirrels, racoons, chipmunks, rabbits, birds, deer, etc. Aptive also does not treat bees of any kind. For a full list, click here.
Why am I still seeing pests after my first treatment?
If you are seeing pests right after your treatment, odds are you are witnessing them flee your property, which typically means the treatment is effective. If after a week you are still seeing pests, give us a call and our service professional will gladly return to treat your home at no additional cost.
How much does professional pest control cost?
Our professional pest control plans start as low as $49 to $55 per month for our Basic plan, depending on your location. We offer three primary tiers—Basic, Pro, and Premium—designed to fit different levels of protection needs and budgets.
Do you offer same-day pest control services?
Yes, depending on current technician availability. If you call before noon, we can often provide same-day service for urgent pest issues.
How soon can a technician come out for an emergency?
We strive for 24 to 48-hour response times. For emergencies like a yellow jacket nest or indoor roach sightings, we prioritize your call in our daily schedule.
Do you spray both the inside and outside of the house?
Yes, standard service covers both. We focus on the exterior to stop pests at the source and treat the interior (baseboards/under sinks) to eliminate any that have already entered.
What areas are included in a "perimeter" treatment?
A perimeter treatment covers 3 feet up the foundation and 3 feet out into the yard. We also treat windowsills, door frames, and eaves.
How do I get rid of an ant infestation in my kitchen?
To stop ants, we use "transferable" baits. Workers carry the bait back to the queen, killing the entire colony rather than just the ants you see on the counter.
What is the best treatment for German cockroaches?
German roaches require a combination of baiting, insect growth regulators (IGRs), and sanitation. They are resilient, so 2–3 follow-up visits are often required for total elimination.
Is pest control safe for children and infants?
Yes, we prioritize family-safe applications. By focusing on the exterior and using low-toxicity indoor treatments, we minimize exposure. We recommend keeping children out of treated areas for 30–60 minutes until dry.
What is your "Pest-Free Guarantee"?
Our guarantee means if the pests return between scheduled visits, we return for free. We stay until the problem is solved.
Do you offer free re-treatments?
Yes, all of our recurring plans include unlimited free re-treatments for covered pests.
Why am I still seeing bugs after my first service?
This is the "flush out" period. The treatment is driving pests out of their hiding spots. They will die off shortly after coming into contact with the product.
Why is the pest problem getting worse?
This usually happens with ants and roaches as they are attracted to our baits. This "surge" is a sign that the colony is actively feeding on the treatment.
How can I tell if a treatment was successful?
Success is measured by a steady decrease in sightings and finding dead insects rather than live ones.
Do you guarantee 100% elimination?
We guarantee to control and manage populations to the point where they do not infest your living space. No one can stop every single bug from ever entering, but we ensure they don't stay.
What types of pest control services does Aptive Pest Control offer in Norfolk, VA?
Aptive Pest Control offers residential pest control services including treatment for ants, spiders, cockroaches, rodents, mosquitoes, fleas, ticks, and more with customized treatment plans.
Which areas does Aptive Pest Control serve around Norfolk, VA?
They serve Norfolk, Virginia Beach, Chesapeake, Portsmouth, Suffolk, Hampton, Newport News, Poquoson, Williamsburg, Walters, and Zuni in Virginia.
What are the operating hours of Aptive Pest Control in Norfolk, VA?
Aptive Pest Control operates 24 hours a day, 7 days a week, every day of the year.
How can I request a quote or schedule pest control services with Aptive Pest Control?
You can get a quote or schedule services by visiting their reservation URL at http://aptivepestcontrol.com/ or by calling their local phone number at +1 757-993-8127.
What payment options are accepted by Aptive Pest Control?
They accept American Express, Check, Discover, Mastercard, and Visa as payment methods.
Is Aptive Pest Control affiliated with any professional associations?
Yes, they are affiliated with the National Pest Management Association.
Are Aptive Pest Control’s services customizable for different homes and pest issues?
Yes, they provide custom pest control treatments tailored to each home's specific pest problems and needs.
How do nearby businesses like RPG Plumbing Services and Red Ladder Remodeling complement Aptive Pest Control’s services?
Customers working with local contractors such as RPG Plumbing Services for plumbing or HVAC and Red Ladder Remodeling for bathroom remodeling may find it convenient to coordinate pest control with home improvement projects for comprehensive home care.
What nearby points of interest can I visit when in the area for pest control services?
Nearby, you can visit Swimco Pools for pool supplies or 1STRING Sports Performance & Training for fitness, which makes for enjoyable activities before or after your pest control appointment.
How can the proximity of other pest control providers like Vinx Pest Control affect my choice of service?
Knowing other local providers such as Vinx Pest Control nearby may help you compare services and choose Aptive Pest Control for their customized solutions and reliable local expertise in Norfolk and Virginia Beach areas.
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