Store your belongings at Extra Space Storage on 5202 W Broad St in Richmond, VA today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, electronic gate access, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, personal access hour, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Explore offerings from Extra Space Storage on 5202 W Broad St in Richmond, with popular services available at this location.
0297 Services
12 items
Services
Self Storage
Extra Space Storage offers a wide range of secure self storage solutions for residential and commercial needs. Our storage units are rented on a month-to-month basis and come in a variety of sizes from 5x5 to 10x30 (with additional sizing available).
Online Payments
Extra Space Storage makes it easy to pay your storage rental bill online. Simply log into your account to access statements, make a payment, and more. You can make one-time online payments or even set up recurring payments.
Packing & Moving Supplies
Extra Space Storage sells packing and moving supplies like boxes, bubble wrap, packing tape, rope, moving kits, and more. We have all of the moving supplies you need for a successful move!
Drive Up Access
Drive-up access units at Extra Space Storage allow you to pull your vehicle directly next to your storage unit to easily load and unload items. Some locations even allow drive-up units to be used for vehicle storage for cars, motorcycles, and more.
24 Hour Access Available
Extra Space Storage has 24-hour access available for when you need to get into your unit after regular hours at select locations. Ask the manager at your local Extra Space Storage for more details.
Climate Controlling
Climate control at Extra Space Storage can help protect sensitive items from extreme temperatures. These units typically stay between 55 and 80 degrees year-round.
Electronic Gate Access
Extra Space Storage facilities with electronic gate access have a main gate or door that can only be opened with a code entered on an electronic keypad. Each customer is given a unique access code, allowing managers to see who's coming and going at all times.
On-Site Resident Manager
Extra Space Storage strives to provide a safe storage environment. That's why we have on-site resident managers! An on-site resident manager lives on the facility property to be available in case of an emergency and keep a close eye on our customers' units.
Package Placement
Extra Space Storage facilities can accept package deliveries on behalf of customers. For more information about package acceptance and placement, contact our team!
Deliveries Accepted
Some Extra Space Storage locations allow deliveries to be accepted. With delivery acceptance, a staff member will be available to accept your mail and keep it in a secure place until you pick it up.
Military Discount
Members of the military can receive a military discount at some of our Extra Space Storage locations. Contact us today to learn more!
Wide Drive Aisles
Wide-drive aisles provide plenty of space for larger vehicles and moving trucks to get in and out of Extra Space Storage when accessing outdoor and drive-up storage units.
Reviews
4.8
955 reviews
5 stars
880
4 stars
33
3 stars13
2 stars3
1 star
26
MO
Marvin Organ
3 days ago
5.0
Management is awesome
TH
Trice Henry
6 days ago
5.0
The management is awesome place is clean and neat everytime I stop by great customer service
DS
Dee Shands
Jun 26, 2026
1.0
So I went to my storage unit today and there was dog feces in front of the entrance. I’m not sure why someone doesn’t walk around to make sure the property is clean. What I do know it is when you’re overdue they want their money. Other issue was as there was a dead cat on the way out. Which really proves that nobody is walking the property for cleanliness or anything else. I have no idea what they have going on back there besides a whole lot of nothing I will be careful moving forward, but it was really disgusting. I only gave it one star because I don’t want them to do anything to my property. If I felt confident that nothing would happen to my stuff I would give it zero stars, but I’ll keep you guys posted.
NS
Nikki Sabiston
Jun 11, 2026
1.0
Elevators are REPEATEDLY broken for days at a time. Roaches, people living there, no carts available, and the prices have skyrocketed since we signed on. Bait and switch and poor quality.
Edited to add to the response from Extra Space: Yes, I have called them about the issues, manager never called back. I contacted the main number for the extra space website and was assured a call back in 48 hours. Received no call.
So giving me the phone number is call is pointless. You owe me the money you hiked up on the back monthly fees with no notice, some kind of compensation for not being able to access my belongings on a regular basis and having to clean EVERYTHING we move out of there for roaches, not to mention people living in the units. It’s unsanitary.
KH
Kipley Herr
Apr 20, 2026
5.0
helpful, knowledgeable, and pleasant. Good prices and when I had to cancel a unit they gave me a full refund.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Richmond near Dumbarton, Scott's Addition, and Near West End.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of W Broad St and Staples Mill Rd
What is the closest landmark to Extra Space Storage?
Extra Space Storage is next to Target across the street from Willow Lawn.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to University of Richmond.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
What are the operating hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including Sundays.
Where is Extra Space Storage located?
Extra Space Storage is located at 5202 W Broad St, Richmond, VA 23230, USA, at the corner of W Broad St and Staples Mill Rd.
What types of storage units does Extra Space Storage offer?
They offer a large selection of storage units including drive-up units, climate controlled and non-climate controlled options, and vehicle storage units.
Does Extra Space Storage provide packing and moving supplies?
Yes, Extra Space Storage offers a variety of moving and packing supplies such as boxes, available online and at the facility.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through their website reservation link at https://www.extraspace.com/storage/facilities/us/virginia/richmond/501618/.
What payment options are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa payments.
Does Extra Space Storage offer any discounts?
Yes, extra space offers a military discount for qualifying customers.
Is Extra Space Storage located near any colleges?
Yes, Extra Space Storage is close to the University of Richmond, a convenient location for college students needing storage.
What nearby amenities can I visit before or after using Extra Space Storage?
Nearby you can find places like Target near Willow Lawn for shopping, Family Dollar for discount goods, and First Watch for breakfast and brunch options, making it easy to run errands or dine around your storage visit.
Are there any nearby transportation or service facilities that assist in accessing Extra Space Storage?
Extra Space Storage is near several automotive services like Meineke Car Care and S & S Auto Body Shop, and banks such as Bank of America Financial Center and ATM, which can be convenient for customers handling related errands.
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