Throughout Richmond, pest activity can quickly turn into a year-round issue without the right approach. Aptive Pest Control serves the surrounding Richmond area, helping homeowners in and around Richmond manage common pests with customized treatments built for local conditions. From ants, spiders, cockroaches, mosquitoes, rodents, wasps, ticks, fleas, and scorpions, our services are designed to protect your home year-round. Our team is ready to help, with next-day service available. Call us for a free quote.
Aptive is a great company for pest services. Our tech, Trayc, is great at his job, knowledgeable and very professional. We would recommend them to family/friends.
RR
rm3kus
May 6, 2026
5.0
Darius did a great job with the pest treatment. Applied the granules around the entire house and sprayed my entire backyard. He also refilled my mosquito trap and provided a wasp/yellow jacket trap to help with those critters too. I noticed that he took the time needed for the applications and didn't fly through the process as I've seen with other technicians. He's a great representative for Aptive and should be commended for a job well done.
JB
Joshua Biggers
May 2, 2026
1.0
Absolute garbage company. After they send a well spoken person out to tell you everything you want to hear, then the scheduling becomes complete chaos. They have no email for customer service in 2026 and the only customer service they have is a 3rd party international data center haha.
The one good thing I can say is when I got to the cancellation department headquarters in Utah a gentleman named Patrick was able to understand, listen and address every concern. That is the type of employee that more customer service departments should have. Without him they would receive 0 stars if possible.
MN
Mary Nel
Apr 29, 2026
1.0
I was home all day on 4/27 and no one was at my home. Right now I’m looking at a large roach crawling across my living room wall. You can imagine that I’m not impressed.
RI
Ryan Ingel
Apr 24, 2026
1.0
Do not use this company. They no called and no showed for my first two appointments. I had to call them the first appointment 4 times day of to see if someone was coming. No one came. Scheduled a second appointment 4 days later. No one came and no one ever called me to say they weren’t coming. Then no one ever followed up. 5 days later they charge my card for the monthly fee when they have never been to my house. When I called in was forwarded to an out of town call center. They repeated the same scripted responses and wouldn’t refund my money. After talking to three people finally got the service cancelled. Still no confirmation it was cancelled after being promised an email.
Frequently Asked Questions About Aptive Pest Control
What is Aptive Pest Control?
Founded in 2015, Aptive is a rapidly growing pest control company that has offices throughout North America. Aptive provides residential pest control services to customers in more than 3,700 cities across North America. Aptive is also a committed partner with the United Nations’ United to Beat Malaria campaign to help stop the spread of malaria.
What does Aptive Pest Control do?
Aptive offers year-round pest control services for a range of insects and invasive species., including wasps, ants, scorpions, spiders, crickets, fleas, cockroaches, mice, rats, silverfish, earwigs, slugs, and snails.
Is Aptive pest control safe?
Aptive’s goal is to provide customers with professional and effective pest control solutions that reduce the harmful effects of pests. Aptive uses EPA approved products and follows all guidelines for the appropriate use of the products. Aptive is also a member of the EPA’s Pesticide Environmental Stewardship Program, a program that engages communities in building awareness and reducing pesticide risk.
What pests do you treat?
Aptive treats common pests like ants, spiders, cockroaches, rodents, wasps, snails, flies, fleas, and ticks. Aptive recently started providing Termite Protection in the Cleveland, Cincinnati, and Columbus areas. Aptive otherwise does not treat any wood-destroying organisms such as termites, carpenter bees, or carpenter ants. Aptive also does not treat any wildlife, such as squirrels, racoons, chipmunks, rabbits, birds, deer, etc. Aptive also does not treat bees of any kind. For a full list, click here.
Why am I still seeing pests after my first treatment?
If you are seeing pests right after your treatment, odds are you are witnessing them flee your property, which typically means the treatment is effective. If after a week you are still seeing pests, give us a call and our service professional will gladly return to treat your home at no additional cost.
What types of pest control services does Aptive Pest Control in Richmond, VA offer?
Aptive Pest Control provides residential pest control services including ant, spider, cockroach, rodent extermination, mosquito treatment, flea and tick control, and custom pest control treatments.
Where is Aptive Pest Control located in Richmond, VA?
Aptive Pest Control is located at 6290 Old Warwick Road, Richmond, VA 23224.
What are the operating hours of Aptive Pest Control?
Aptive Pest Control operates 24 hours a day, 7 days a week.
What payment options does Aptive Pest Control accept?
They accept American Express, Discover, Mastercard, Visa, and checks as payment methods.
Does Aptive Pest Control serve areas outside Richmond?
Yes, Aptive Pest Control services Greater Richmond and surrounding communities including Laurel, Bensley, Chester, Bellwood, Rockwood, Sandston, Woodlake, East Highland Park, Tuckahoe, Mechanicsville, Bon Air, Petersburg, Colonial Heights, Montpelier, Enon, and Ettrick in Virginia.
How can I request a quote or schedule pest control service with Aptive?
You can request a quote or schedule service by visiting their booking page at http://aptivepestcontrol.com/.
Is Aptive Pest Control affiliated with any professional organizations?
Yes, Aptive Pest Control is affiliated with the National Pest Management Association.
What nearby places might be of interest when visiting Aptive Pest Control's Richmond location?
Nearby places of interest include The Dungeon LLC gym, Cougot's Chimney Service for fireplace needs, and Epoch Furnishings for furniture purchases, which customers might visit before or after their pest control service.
Are there community services or recreational centers near Aptive Pest Control in Richmond?
Yes, Southside Community Center offers recreational activities, and Richmond Outreach Center provides community services near Aptive's location.
What options are there for customers seeking mental health or counseling services near Aptive Pest Control?
Delivering H.O.P.E. Human Services provides counseling and crisis intervention services near Aptive Pest Control in Richmond.
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