At Puritan Cleaners, we are all about your experience. We’ve been proudly recognized as one of America’s Best Cleaners and Richmond’s Best by the readers of Richmond Magazine and Style Weekly for many consecutive years. Whether you use one of our 13 friendly locations or our Pick-Up & Delivery service, our team is dedicated to service you can count on. Save time with services like Wash Dry Fold for your household laundry. Enjoy 24 hour drop off, order ready texts, our app and online account management while your clothes enjoy state-of-the-art and eco-friendly cleaning systems and equipment with qualified care by certified technicians by the Dry Cleaning and Laundry Institute. We love our community and hope it shows!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.