Hailey’s Appliance is a locally owned appliance store in Lynchburg, VA. They dedicate themselves to offering the highest quality customer service possible and to make each customer feel like they are part of the Hailey’s Family. Hailey’s also services everything they sell and has a dedicated service department to help with all of your service needs. Hailey’s is here to help from the start of the buying process to the service call you may have on your appliances years down the road. They are here to serve you.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.