Brand Certified
Lowe's Home Improvement
3.9(2315 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
4551 S. Laburnum Avenue, Henrico, VA
23231, United States
Certified by Lowe's Home Improvement • May 17, 2026
(804) 226-5440
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/VA-Henrico/2691
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Henrico, VA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
3.9
2,315 reviews
5 stars
1,142
4 stars
525
3 stars
233
2 stars
126
1 star
289
- WDWilliam Dougherty3 days ago1.0If I could rate this place a negative. every single time I come in here. It’s a 30 minute to a two hour ordeal just trying to get simple things. You see all these people that work here just walking around like airheads and you ask them a question oh, I don’t run that department. This place sucks. Hire better people.
- CMClinton Matthews5 days ago5.0Great prices
- JCJose Calderon5 days ago5.0Friendly staff
- CWChuck WaltonApr 27, 20265.0Hello. We had hoped to speak to a manager in person but all were in a meeting, so we hope they read this. We wanted to give special thanks to two team members. First, Stanislaus went above and beyond in finding a product for us that we couldn’t find. He looked on several shelves and on his phone and at first didn't find any. He asked us to wait a second and came back and told us that he found a couple and ran to the back to get them for us. Second, Lolita assisted us at the checkout since I didn't have my Lowes card and looked up my account so I could use the card. She was so very friendly with a great smile. She has the kind of helpful, happy attitude that brightens your day! Thanks to them both!
- TTTraceyApr 17, 20261.0issue with order pickup - called and was placed on hold for 15 mins. called back and xfer to mgr on duty who didnt answer. this needs to be fixed
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement offer?
Lowe's offers a wide selection of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, gardening equipment, bathroom storage and more.
What are Lowe's Home Improvement store hours in Henrico, VA?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
What services does Lowe's provide besides product sales?
Lowe's offers a variety of services including appliance installation, flooring installation, cabinetry installation, garage door installation, and many more home improvement installation services.
Does Lowe's offer in-store pickup and delivery?
Yes, Lowe's provides both in-store pickup and delivery services to customers.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent when your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payments.
What should I do if I want to return or exchange an item at Lowe's?
Most items can be returned within 90 days. Returns from Lowes.com can be started online in your Order History. In-store returns require proof of purchase at the customer service desk.
What nearby places can I visit after shopping at Lowe's Home Improvement in Henrico?
Nearby you can visit JCPenney for clothing and department store shopping, Tropical Smoothie Cafe for a healthy refreshment, and Firehouse Subs for quick dining options.
Are there any nearby services to help with propane needs near Lowe's Home Improvement?
Yes, Blue Rhino Propane Exchange is nearby for propane supply services, which is convenient if you shop for grills or outdoor cooking equipment at Lowe's.
Where can I find nearby locksmith services around Lowe's Home Improvement?
Minute Key, a key and locksmith service, is located close to Lowe's, making it easy to handle any lock and key needs during your visit.
Brand Certified Facts from Lowe's Home Improvement
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