Store your belongings at Extra Space Storage on 3600 West End Dr in Henrico, VA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, personal access hour, RV parking, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Explore offerings from Extra Space Storage on 3600 West End Dr in Henrico, with popular services available at this location.
0712 Services
12 items
Services
Self Storage
Extra Space Storage offers a wide range of secure self storage solutions for residential and commercial needs. Our storage units are rented on a month-to-month basis and come in a variety of sizes from 5x5 to 10x30 (with additional sizing available).
Online Payments
Extra Space Storage makes it easy to pay your storage rental bill online. Simply log into your account to access statements, make a payment, and more. You can make one-time online payments or even set up recurring payments.
Packing & Moving Supplies
Extra Space Storage sells packing and moving supplies like boxes, bubble wrap, packing tape, rope, moving kits, and more. We have all of the moving supplies you need for a successful move!
Drive Up Access
Drive-up access units at Extra Space Storage allow you to pull your vehicle directly next to your storage unit to easily load and unload items. Some locations even allow drive-up units to be used for vehicle storage for cars, motorcycles, and more.
Climate Controlling
Climate control at Extra Space Storage can help protect sensitive items from extreme temperatures. These units typically stay between 55 and 80 degrees year-round.
Electronic Gate Access
Extra Space Storage facilities with electronic gate access have a main gate or door that can only be opened with a code entered on an electronic keypad. Each customer is given a unique access code, allowing managers to see who's coming and going at all times.
On-Site Resident Manager
Extra Space Storage strives to provide a safe storage environment. That's why we have on-site resident managers! An on-site resident manager lives on the facility property to be available in case of an emergency and keep a close eye on our customers' units.
Package Placement
Extra Space Storage facilities can accept package deliveries on behalf of customers. For more information about package acceptance and placement, contact our team!
Deliveries Accepted
Some Extra Space Storage locations allow deliveries to be accepted. With delivery acceptance, a staff member will be available to accept your mail and keep it in a secure place until you pick it up.
RV Parking
Depending on the facility, Extra Space Storage offers indoor, outdoor, or covered RV parking. Outdoor parking is the most common option for RV storage, with units ranging from 8x20 to 8x40 (and sometimes larger)!
Contactless Rental
Extra Space Storage offers contactless rental, allowing customers to reserve storage units without person-to-person contact. Our employees can help you find a storage solution through email or over the phone. Customers can also conveniently rent units, sign leases, and process payments online.
Wide Drive Aisles
Wide-drive aisles provide plenty of space for larger vehicles and moving trucks to get in and out of Extra Space Storage when accessing outdoor and drive-up storage units.
Reviews
4.9
954 reviews
5 stars
893
4 stars
35
3 stars10
2 stars7
1 star9
JR
James Reed
5 days ago
5.0
Y’all did y’all thang with Kristie & Elise very good customer service. Them girls need a raise ASAP‼️#Shampoo 👶🏽🤣
MB
Mike Barry
Aug 17, 2026
5.0
Kristie Jacobs Was a pleasure to meet For setting up my storage unit. Five star service
SN
Susan Newell
Aug 15, 2026
5.0
Kristi is great to work with! She is personable, efficient, helpful, and detail oriented. Kristi’s insight has helped to make the “storage challenge” part of moving much easier.
MG
Maria Guillen
Aug 10, 2026
5.0
Excellent service from Kristie—very professional and friendly—and the place is very cozy and clean. I recommend it 100%.
RS
Robert Sinclair
Jul 25, 2026
5.0
I've used Extra Space Storage for over a year with another unit, but my experience working with Kristie at this location has been on a completely different level. She was absolutely amazing from start to finish. Since I was coordinating everything from out of town, I expected the process to be stressful, but Christy made it incredibly easy.
She took the time to help me choose the right unit, clearly explained my options, and made the entire rental process seamless. One thing I especially appreciated was her voicemails, they were always concise, descriptive, and made it easy to know exactly what my next step was to secure my unit. That level of communication is rare and made a huge difference.
The facility also offers plenty of unit options, and the pricing was straightforward and easy to understand with no surprises. Between the excellent customer service and the smooth process and helped me hold the unit and meet with my father in law too. I honestly wouldn't choose any other storage facility.
Kristie has been on top of everything from day one, and it's clear she genuinely cares about providing a great customer experience. She made what could have been a difficult long-distance process feel effortless. I couldn't have asked for a better experience and would highly recommend Extra Space Storage, especially if you have the opportunity to work with Kristie!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Henrico, Innsbrook, and Laurel.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of W Broad St and West End Dr.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to University of Richmond.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are the operating hours of Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
Where is Extra Space Storage located?
Extra Space Storage is located at 3600 West End Dr, Henrico, VA 23294, USA, near the corner of W Broad St and West End Dr.
Does Extra Space Storage offer climate-controlled units?
Yes, we offer climate-controlled storage units for temperature-sensitive items as well as standard non-climate-controlled units.
Can I access my storage unit outside of office hours?
Gate access hours are from 6:00 AM to 10:00 PM every day, allowing you to access your unit within this timeframe.
Are moving and packing supplies available for purchase on-site?
Yes, you can purchase moving and packing supplies, including boxes, both online and at the facility.
What types of payment does Extra Space Storage accept?
We accept AMERICAN EXPRESS, APPLE PAY, CASH, CHECK, DISCOVER, MASTERCARD, and VISA for your convenience.
Is there an on-site manager at Extra Space Storage?
Yes, there is a resident manager living on-site to assist customers and ensure security.
Are drive-up storage units available at Extra Space Storage?
Yes, drive-up access units are available, making it easy to load and unload large or heavy items directly from your vehicle.
What nearby places could I visit before or after using Extra Space Storage?
Nearby you can enjoy dining at Bawarchi Fine Cuisine, visit The Kitchen Classroom for cooking classes, or stop by Connections RVA for cocktails and food.
Is there a convenient way to combine errands with my storage visit around Extra Space Storage?
Yes, near Extra Space Storage you have access to Ensaf Halal Mart for groceries, USPS for mailing services, and Starbucks for coffee, making it easy to handle multiple tasks in one trip.
Are there entertainment options close to Extra Space Storage?
Yes, Regal West Tower cinema and Chuck E. Cheese with arcade and event planning services are nearby for entertainment before or after your visit.
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