Calico

Reviews

• SS

  stephanie sulmer

  Jul 25, 2025
  1.0
  Stay away from this place! They misrepresent, give poor adviice, make poor quality window treatments, and refuse to correct their mistakes. When our expensive drapes arrived, they were very wrinkled and looked terrible (and they left us the mess from the installation for us to clean up). They looked nothing like it did in the store and completely ruined the look of our formal rooms. The store manager claimed that they could not press them because of the type of fabric that was used. We picked from the fabric from swatches that were provided to us by them. The only thing they offered was for us to buy new curtains made from a different fabric and pay for them! So, the solution for their mistake was for us to purchase six new lined drapery panels at our expense (would cost thousands of dollars). they refused to fix the issue or replace the window treatments. Worst customer experience we’ve ever had!
• KA

  Kate Ainsworth-Bowles

  May 24, 2019
  5.0
  Appointment only during Covid 19, but super personal attention and full service.
• DC

  Deborah Cunnane

  Jan 28, 2019
  1.0
  I went into Calico Corners looking for 2 roller shades to use behind bedroom window valances. Later, the Hunter-Douglas subcontractor was sent to my home to examine and measure our windows for Calico Corners. Once the shades arrived, they could not be properly installed, so the subcontractor disassembled the shades and devised a hanging method not in accordance with the Hunter Douglas instructions. He left half the parts provided by the manufacturer on our kitchen counter, charged us $85.00 for his efforts and left. Calico Corners charged us $539.50 for shades that are totally inappropriate. I suspect the salesperson was not familiar enough with the product she recommended to realize the problem. I have repeatedly called Tonya Jordan-Pharr, the Calico store manager, but she has not returned my messages. By taking time to post this experience, I hope others can avoid Calico Corners and save themselves a lot of wasted time and money.
• RR

  Rachel

  Dec 3, 2018
  1.0
  I was initially very pleased with the service I received from Calico Corners however my positive experience quickly deteriorated once I received my drapes. After the drapes were installed in my living room I noticed dark marks at the top of the drapery. The marks appear similar to markings that would be made to determine where the fabric should be cut. As soon as I noticed these marks I contacted the store manager (Tonya Jordan-Pharr) to see what could be done. I was absolutely shocked when she told me that Calico Corners would only pay for half of the cost to dry clean the curtains. Really?! I paid Calico hundreds of dollars for these custom drapes and now they won't even pay for defects that THEY caused?! This is outrageous. Calico Corners should be responsible for 100% of the cost to clean these drapes. It is absolutely absurd to suggest that I should be responsible for ANY cleaning costs. I have tried calling Tonya back to further discuss this and she has ignored my calls. I will NEVER step foot in a Calico Corners store again let alone purchase any products from this company ever again. I strongly urge the rest of you to do the same. This is the worst customer service I have ever experienced!