Question 1

What types of rugs do you clean?

Accepted Answer

Our services include cleaning all varieties of area rugs including wool, Persian, Oriental, synthetic, and antique rugs. If you're uncertain about your rug type, please contact us or send a photograph-we're always ready to assist you with identification.

Question 2

How much does rug cleaning cost?

Accepted Answer

Our pricing structure is determined by your rug's size, type, and condition. We maintain straightforward, transparent pricing without unexpected charges or hidden fees. For a prompt estimate, please contact us with your rug dimensions or complete our online quote form.

Question 3

Do you remove pet odors?

Accepted Answer

Yes, pet odor elimination is among our specialized services. We employ specific treatments that eliminate and neutralize pet odors rather than merely masking them. Our process is completely safe for pets, children, and delicate rugs. Please be aware that rugs with cloth backings can be cleaned but not deodorized, as the deodorizing process may dissolve the adhesive holding the rug together. We will proceed with cleaning if you understand this limitation.

Question 4

Do you offer rug pick up and delivery?

Accepted Answer

Yes, we provide pickup and delivery services throughout the greater Charlottesville region for your convenience. Our pickup/delivery area extends within approximately a 30-minute drive from 605 Cami Lane. These services are scheduled on Fridays between 8am and 2pm. While we attempt to accommodate your time preferences, we cannot guarantee specific time slots. Our standard turnaround time is 2 weeks. Pickup and delivery are complimentary for rug cleaning orders exceeding $300. For orders under $300, a flat $300 minimum service fee applies.

Question 5

How long does rug cleaning take?

Accepted Answer

The majority of rugs are completed within 2 weeks, depending on the cleaning level required. We will inform you of the estimated completion timeline when you drop off your rug or schedule a pickup.

Question 6

What cleaning products do you use?

Accepted Answer

Our cleaning process utilizes simple, soap-based solutions that are safe for people, pets, and the environment.

Question 7

Can you clean rugs with fringe or delicate fibers?

Accepted Answer

Yes, we have extensive experience with delicate and intricate rugs, including those with fringe, hand-knotted construction, or sensitive materials. We will evaluate your rug and modify our cleaning approach to ensure safe and effective results.

Question 8

Do you sell rug pads?

Accepted Answer

Yes, we offer high-quality rug pads that can be custom-cut to fit your rug. A proper rug pad prevents slipping, protects your flooring, and extends your rug's lifespan. Please click the link provided to request a quote.

Question 9

Are you locally owned?

Accepted Answer

Indeed, we are locally-owned and operated in Charlottesville since the 1960s. We take pride in being part of the local community and serving our neighbors with honest and dependable service.

Question 10

How do I get started?

Accepted Answer

Simply email us, call us, or visit our location. We will guide you through available options and provide a complimentary estimate.

Rudy's Rug Cleaning

Business Details

About

Location

Hours

Reviews

Frequently Asked Questions About Rudy's Rug Cleaning