Aptive Pest Control

Reviews

• RR

  Rhonda Rogers

  4 days ago
  1.0
  Their customer service is so bad it seems on purpose. It's hard not to think this company is just a grifting scam but the tech was nice when I finally was able to arrange one. Customer service even worse than Terminix and that is saying something!
• CB

  Carolee Brown

  Aug 14, 2026
  5.0
  Marquette was extremely courteous, professional, and knowledgeable. He provided me with a clear, step-by-step explanation of the treatment process. Once he finished, he thoroughly explained everything he had done and even provided pictures for reference. He was, by far, the best service professional we have experienced compared to other companies we have used in the past. His attention to detail, professionalism, and excellent communication truly stood out. I would highly recommend Marquette and look forward to him treating my home again.
• HM

  Harry Mayhew

  Aug 1, 2026
  5.0
  The exterminator technician Jonathan was very polite and explained the job to a T, very helpful and seem to be very educated with his job walked with me around the house and explained in detail the service we were getting and where we were getting it and how it will work to control the outside pest would love to have Jonathan come back and be our exterminator, hopefully, we will get the same treatment every month, unlike other pest control agencies we’ve used in the past !! HL Mayhew
• GB

  G Bruce

  Jul 31, 2026
  1.0
  Door to door sale pitch. Deal sounds good, but service is not! I switched over to them about a month ago and they have rescheduled my treatment 3 times already to do “unforeseeable event.” Their customer service is automated and unless you like hearing the same response over and over again form a robot I wouldn’t bother trying to reach them. Stay away from this company!!!
• DS

  Destiny Sheridan

  Jul 19, 2026
  2.0
  We recently signed an 18 month agreement with Aptive and I completely regret my decision. There was red flags from the start and I shouldn’t have brushed them off. First, I’d like to say their enrollment process is easy which was great for me because I don’t have a ton of spare time to make calls to find the “perfect fit” for pest control. They personalized our treatment plan and I liked that they did their best to meet our needs on paper. After I signed my contract I was set to receive service same day. I was told service would be sometime between 12 and 3. At around 3:30 I texted the guy who I signed my contract with and he told me they were running behind and they’d be at my house at 7pm. I figured it wasn’t a big deal but this was a red flag that I ignored. A couple of weeks later we noticed we had a really bad ant problem in our backyard and so I scheduled a service and my service was cancelled without any reason given. I reschedule for a couple of days later and the guy who serviced our house was great but due to rain suggested we reschedule our mosquito treatment because it was useless to do in the rain which we totally understood and didn’t mind rescheduling that service. This Friday 07/17 I had a service scheduled again and we waited and waited and no one ever showed up. I was told the service would be sometime before 4pm and 4pm came and went. At around 7pm I get a notification that my service was cancelled. No explanation. No call. Nothing. It doesn’t seem fair to give them 1 star because ultimately when someone has actually showed up to do our service it has been good but save yourselves the hassle. Do your research upfront and don’t go with Aptive. It’s only bee a month and I wish I hadn’t signed a contract.

Frequently Asked Questions About Aptive Pest Control