Hanover County’s 16-member Animal Protection Department’s mission is not just to enforce laws, but to safeguard both animals and residents across the expansive County. The department’s recent name change, from Animal Control to Animal Protection, better reflects its compassionate and proactive approach.
The department is made up of nine animal protection officers (APOs), including Chief Jeffrey S. Parker, who leads the enforcement of state laws and county ordinances concerning domesticated animals. In addition, a seven-member shelter team works tirelessly to care for stray animals, facilitate adoptions and coordinate transfers to rescue organizations, ensuring every adoptable animal has a chance at a loving home.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.