Our tech was professional and very courteous.
He listened to our concerns and found a solution for the problem. TTT was great to fit us in last minute. They fixed our leaky water heater and our wore out water softener. Brad worked all afternoon to make sure the job was done right. When he finished the installation he cleaned up the mess our leaky water heater made. We could not believe he did such a great job cleaning up there was no evidence that he just spent 5.5 hrs doing a perfect job installing our appliances. They gave us the best price. And the brand names that are known for long life and reliability. He installed everything so it met current building standards and building codes.
Before he left he showed us how to operate the water softener and how to adjust the settings if we need to. Pretty sure it won't need to be adjusted though
RM
rachel mitchell
4 days ago
AC died right before a heatwave, and James came out the next morning to look at it. Ended up needing a new ac unit, furnace, and water heater because they were all 20 years old, and all the techs did a great job and quick work. Zach, Joseph, and Brad were awesome and all came at the beginning of the time window Triple T gave us, which is rare for repair techs! Thanks guys!
Both Sandy at the Triple T office and clayton who came to our home were such lifesavers! Communication was clear, updates were given in a timely manner, and I didn’t feel rushed when I had questions about parts or maintenance schedules. This has not been my experience with other companies. Getting my house cooled down when hosting my in-laws and with little kids made no AC an absolutely emergency. I will be referring them to all my neighbors and will gladly signup for a membership and have them back when it’s time to heat the house this winter.
BR
Brandon Rasmussen
Jul 17, 2026
1) Timeliness: I called during peak season (late July) and they were able to get a technician out to us within 24 hours. Our “other” HVAC company with whom we pay for VIP Priority booked a spot for us in mid September. 5 Star availability for Triple T 🫶🏼
2) Mac was awesome. She was courteous, friendly, highly knowledgeable and exceptionally thorough. What “I assumed might be the problem” based on previous a/c servicing and inspection was not the culprit at all. She asked thoughtful questions that eventually led us to the exact source of the problem: Rocky Mountain Power installed a power management control unit on our a/c - they are able to shut off our a/c unit at will during any “peak use” window (I.e. when it’s hotter than hell and you really want the a/c on). Problem solved.
3) Service: Mac ran the full inspection from soup to nuts and highlighted potential problem areas and suggested solutions - none of which resulted in unnecessary maintenance or expensive add-ons. Just straight shooting - here’s what I found, here’s what you should watch out for, here’s what you really need - nothing more. No upsell, no BS.
I was prepared for $1000+ and was so happy it only cost $295 for the house call and the services rendered. Outstanding!
Thank you, Mac! We are keeping Triple T from here on out. 💥
MH
Mack Hansen
Jul 14, 2026
We called Triple-T Heating, Cooling, and Plumbing for a hvac issue at our home in Main Street in Spanish Fork. AC was leaking water all over our floor! Come to find out our AC was freezing!?! James was extremely knowledgeable in his explanations. The problem orginated from a plugged filter. James changed the filter and told us to run it after 6 hours. They tuned up our HVAC system and caught a few small issues early, and kept us informed about what was happening along the way. Triple-T responded quickly and completed the work the same day. The visit felt professional and well handled from start to finish. The pricing discussion felt fair, and we never felt rushed into a decision. The workmanship was solid, and the attention to detail was evident throughout. They made the process easy to understand from start to finish. For anyone in Spanish Fork looking for reliable help, we had a great experience with Triple-T.