Aptive Pest Control

Reviews

• MS

  mr sobchak

  Aug 26, 2026
  5.0
  Victor seriously talked me into it he explained everything very detailed on his presentation nice guy very personable I highly recommend so far so good give them more stars if I could
• DN

  Dwayne Newman

  Aug 19, 2026
  1.0
  I was a customer with them for over 10 years. I started with them when they first came to Ca. They were wonderful. They told me my price and it would be locked in for life (NOT TRUE) it did for a while until they outsourced their customer service and we lost our point of contact that we were able to get a hold of through text or phone. We now had to call a 800 number and was forced to speak to someone not from the states with the thickest accent so you couldn’t understand what they were saying who read off of a script and knew nothing about this company or its products. Then they started to raise my price I started at $85 every 3-4 months then without letting me know my price increased to &110 and they were coming every 30-45 days. I tried calling to find out what was going on but once again I could never get anyone on the phone. So I went to social media and that’s when someone from the actual company reached out promised me my price would never change again. Well that didn’t last long because here in Northern California whoever they have running this branch didn’t care what the main person from Provo Utah promised me and they kicked that price back up I tried reaching out to them in Utah but conveniently that person no longer works there either so another person from their main office told me he guaranteed my price would stay at $85 for as long as I stayed with the company!! Well once again Ca. Office didn’t care about that and raised it. Then their every 30-45 day service instead of there every 3-4 month service I was paying so much money for a service that was tanking so bad!! They were going through techs so fast and the ones they hired didn’t care about their jobs it was horrible. I dropped them as my service and now all of a sudden I’ve got them sending me texts, knocking at my door lol. I can’t be with a company who promises one thing and does whatever the hell they want instead.
• GW

  Guess Who

  Aug 3, 2026
  1.0
  Hired them for pest control, they came 1st time and signed the contract they were to come every month. Our credit card was billed July 9th and nobody has come. Called customer service who confirmed no one has been to our residence in 54 days. Asked to cancel our service, was transferred to another gentleman, says his name was CJ. For at least 15 minutes this gentleman kept pushing us to keep the service. I finally got so frustrated I asked for a manager. He still kept going on and on to the point I yelled at him and refused to continue talking. He kept me on hold 10 minutes then came back saying a manager will call me either today or tomorrow. I have no clue if I will get one. So they bill you without coming and refuse to let you cancel? This is absolutely disgusting service. Beware before signing with them, on top of all this their is a $200 fee to cancel. Even more $ for service you never get.
• JN

  Julie Johnston- Nielson

  Jul 30, 2026
  5.0
  Our technician, Jeremy was polite, professional, and thorough. He truly went the extra mile and fully extracted a wasp nest colony which had developed in our exterior 2nd story dryer vent. In addition to taking care of the wasps, the remainder of our pest control treatment was completed with similar attention to detail. In our opinion Jeremy is text book version of a customer service rock star.
• LB

  Luke Bangerter

  Jul 30, 2026
  5.0
  Love these guys super helpful and affordable

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