Extra Space Storage

Reviews

• BP

  Brittany Price

  May 11, 2026
  2.0
  I rented here for more than 10 years and stayed through several ownership changes, but the constant rent increases finally pushed me to leave. The breaking point was being told my latest increase was necessary to match “market rates,” while the exact same unit size was being advertised online for $100 less as a promotional rate. After looking around, I found a larger unit elsewhere for the same price I was paying here for a smaller space. Long-term tenants don’t seem to get much consideration, and every 8–10 months it became another frustrating phone call trying to understand why the rent kept going up. I would not recommend renting here unless you’re prepared for ongoing increases and inconsistent pricing. Update: I called to discuss how long-term customers could be given better consideration. I was told I was approved to stay at the current rate that I was paying. However, the rate I'm paying is the same amount as the promotional rate for their largest unit. I was told that Extra Space was not able to match their own promotional rates listed online. I stand by my rating and strongly discourage anyone from renting from Extra space past your original contract period. When your amount is locked in the rates are reasonable. When you aren't you will see these increases.
• KW

  Katelyn Wamsley

  Apr 11, 2026
  5.0
  From booking a unit to closing it ExtraSpace has gone above and beyond! It’s so beyond easy to get in and out through digital access and the manager here in Logan needs a raise! She helped me so fast and was so kind it made the stress just go away! 10/10 would recommend this storage over any other in Logan.
• SS

  Steven Saunders

  Feb 21, 2026
  1.0
  Never heard of these people.
• MC

  Michael Chavez

  Feb 7, 2026
  1.0
  Was great for a wile than a few months went by a noticed my payment for each month went up 45$ ( on both my units . I called a they said that happens and that you need to call in every 3 MONTHS to negotiate price and they can’t lock it in . No we’re on their sight does it say promotional pricing ! On their web sight it says “web pricing” than the original price crossed out that’s 40$ more . They do not let you know that it’s a limited time when you go in to sign the paper work a get your key . I feel it’s ridiculous that you have call every 2/3 months an “negotiate “
• KD

  Kamren Derrickson

  Feb 6, 2026
  5.0
  Really smooth and simple. Super courteous people.

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