RC Willey

Reviews

• FR

  Francis Rodarte

  Mar 12, 2026
  5.0
  We have always had good experiences in the store and during deliveries. Today the gentleman who delivered for us had to take multiple doors off to get in and never acted like we was a bother or taking up time. That is very much appreciated Thank you gentleman for taking care and pride in what you do
• PC

  Patrick Callan

  Mar 12, 2026
  1.0
  My experience with RC Willey started off great. I was greeted by Brian Shelley who asked me what I was looking for and with his help was able to find a great 4pc sectional and a entertainment center.. if this was the extent of my experience I would have put 5 stars without a second guess. However today while the sectional sofa was being unloaded the worker showed me the damage it had. There was a large black stain across the bottom and one of the legs was completely broken. This was not a “brand new” sectional sofa because the wrapping was haphazardly on it and the legs were already installed . So this was a below quality return that they then tried to give to me. I refused this damaged and dirty sectional sofa. The rest of the furniture I ordered was brand new as expected. However when I called customer service to try and get this resolved they were rude and dismissive and continued to state they could not assist in anyway and once the warehouse confirms the damage then they will go from there. I was advised the soonest I could possibly receive the new sectional sofa was Monday.. Keep in mind you have no say so on the time this is delivered so this will be another day of missed work because of an issue caused by RC Willey. I will not be purchasing any further furniture from RC Willey because according to the delivery workers this happens quite often.
• WH

  Wyatt Howell

  Mar 11, 2026
  3.0
  The couch is awesome and it was delivered on time. However I paid an extra 100 dollars to have it put together. When I got looking none of the connections were put together and instead just pushed together. We also had to take the couch apart anyways to move it to where it was supposed to go.
• BB

  Bree

  Mar 10, 2026
  5.0
  10/10 Great service from beginning to end. Jen in Sales was great and explained the process thoroughly. Delivery was painless and they even sent us a link to track the Drivers. We will definitely keep this Store in mind for future purchases. Big Thank You's to the Staff at Layton, RC Willey!
• MB

  Matthew Behm

  Mar 10, 2026
  5.0
  I walked into a store that sells furniture and saw a Twin Serta mattress that I liked so I purchased that mattress and told them to send it to my house. Their first available day. They in fact did send it to my house when they said they would. It was very prompt. The best mattress delivery service I have ever had. five stars!

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