Brand Certified
Lowe's Home Improvement
4.2(2463 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
610 Winfield Dunn Parkway, Sevierville, TN
37876, United States
Certified by Lowe's Home Improvement • May 17, 2026
(865) 453-3115
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/TN-Sevierville/0693?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-res-_-693-_-na-_-0-_-0
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Sevierville, TN offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Lowe's Home Improvement
610 Winfield Dunn Parkway, Sevierville, TN
37876, United States
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.2
2,463 reviews
5 stars
1,461
4 stars
509
3 stars
194
2 stars
74
1 star
225
- CPColby Porter5 days ago3.0Needs to focus on more home improvement and supply for DYI home improvement rather than having clothing and decorations
- SDSusan DMay 1, 20261.0Built two houses and every time that Sevierville TN store gets chosen as the fulfillment store (not my selected store) and it is an item to be delivered it is not. This store has the worst delivery management team ever. The customer is never made aware of the change in store and thus there are issues. Delivery window set for a certain day with a four hour window. No communication about issues, takes hours to chase down and the customer is left with no confirmation that the item will be delivered. Spirit Logistics is the third party vendor that does the flatbed deliveries. Lowes is at fault for not mandating delivery windows be adhered to and the customer is left waiting for the delivery well past the window time. Still not certain that I will actually get today or ever. Lowe's response was well you can cancel the order and reorder it. Why? The point would be what? Who is to say this will not happen again?
- ASAddisen StephensApr 30, 20261.0We needed two blinds cut asked an associate was quoted five minutes. Waited twenty minutes and had to go ask another associate for help. While getting our blinds cut the poor employee was getting called overhead and was calling for help but no manager came. After having our blinds cut we grabbed another set that had been previously cut and was quoted half price because they were damaged. There was no tag so we waited another thirty minutes for manager GARY to come and help us and his employees. Gary scanned the blinds did not speak to me or my mother and told us $35 was the best he could do. After an employee corrects the MANAGER he suddenly could give us the blinds or half price. I would hate to be an employee there because they seemed to all be working very hard and there were multiple times they called management for help and no one came. Management had horrible customer service which was disappointing after waiting over an hours for blinds. We will be taking our business to Home Depot after this experience.
- RFRichard FraserApr 29, 20265.0Was able to use the website to locate the item I needed and got in and out quickly. Good experience. And a military discount too.
- EREllen RApr 22, 20265.0I went in the other day to get a toilet and I was helped with a very knowledgeable associate named Buzz. He got a cart put the toilet on the cart for me and took it to my car. He was very knowledgeable about what I needed for this job. Thank You Buzz
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Sevierville offer?
Lowe's in Sevierville offers hardware, appliances, paint, patio furniture, home décor, tools, flooring, plumbing supplies, and more, along with installation services for many products.
What are the store hours for Lowe's Home Improvement in Sevierville, TN?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with special holiday hours.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account, with email updates provided.
Does Lowe's Home Improvement in Sevierville offer in-store pickup and delivery?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
What payment methods does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Where is Lowe's Home Improvement located in Sevierville, TN?
Lowe's is located at 610 Winfield Dunn Parkway, Sevierville, TN 37876.
What should I do if I want to return or exchange an item purchased at Lowe’s?
Most items can be returned within 90 days. For items bought online, start a return via Order History before shipping back. In-store returns require proof of purchase at the customer service desk.
Are there any locksmith services near Lowe’s Home Improvement?
Yes, Minute Key, minuteKEY, and KeyMe Locksmiths, all offering key and locksmith services, are located nearby, useful if you need lock or key assistance during your visit.
What dining options are near Lowe’s in Sevierville?
Nearby dining includes The Diner (American cuisine), No 1 Chinese Restaurant, El Paso Mexican Restaurant, Don Marco's Kitchen (Italian), and Muchacho Alegre Mexican Restaurant, convenient for meals before or after shopping.
Are there other useful services near Lowe's Home Improvement store?
Nearby services include Blue Rhino Propane Exchange for propane needs, Western Union for money transfer, Circle K convenience store, and Citizens National Bank, making it easy to handle errands in one trip.
Brand Certified Facts from Lowe's Home Improvement
This information is certified by Lowe's Home Improvement and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website