Aptive Pest Control

Reviews

• NF

  Nick Fariss Fishing

  4 days ago
  4.0
  The guys were cool. They were personable not robot salesmen just trying to push a product and upsell everything.
• NS

  Nachu Sameer sasidhar

  Aug 12, 2026
  2.0
  After making an appointment, and waiting in their team there have multiple no shows. Tired of their poor commitment and lack of attentiveness during the visit
• BA

  Brenda Armstrong

  Aug 8, 2026
  5.0
  The sales person Nathan was very informed about the service and product Marshay was very polite and professional and did a great job spraying the product I would recommend them highly
• KC

  Karen Cain

  Jul 28, 2026
  1.0
  Before I even start, yes, my mother named me Karen. That doesn't mean that I don't get to share poor experiences. BEWARE! This company is a BIG MONEY GRAB. We were charged $79 a month for 4 visits in 2 years. The people they sent didnt want to spray outside for ants, gave conflicting information on what they would and wouldn't do and seemed quite put out to even be here. They tried to charge me $200 to cancel service. . Appointments were made, I'd sit here for 6hrs for them to cancel the appointment at 5pm. When I called to reschedule or find out if they were actually going to show up, I was spoken to by their call center employee in the rudest, most condescending manner. All I can say is Wow! I got scammed. AVOID THIS COMPANY AT ALL TURNS!
• DC

  Donovan Choa

  Jul 22, 2026
  1.0
  Promise a lot, never deliver. Terrible customer service as well. When we were first sold on the plan, we were told that we would see the same technician on every visit. We have yet to see the same person twice. When we finally decided we wanted to cancel after the 1-year contract. They made it near impossible. We called, emailed, and even sent a physical letter, but we still kept having techs show up and getting billed for it. When we finally spam called them until we got connected to the right person, we were given a significant discount. Now, we have found a new local company that we are switching to where we will actually see the same person for every treatment. Called Aptive to cancel, was passed around 6 different representatives just to cancel. The guy that finally canceled our service had crazy attitude, said that us canceling "won't make a dent" and that he hopes the new guy doesn't "overtreat the property and kill our pets and all the trees." To end the call, he said that his name was "John Doe" so that we wouldn't be able to report him by name. Now I am wondering if he actually cancelled, or if he will be malicious and keep it going so that we get charged again and again. Really disgraceful of this company and I hope that nobody else has this experience, but I am sure that they will.

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