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Extra Space Storage
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Extra Space Storage

4.8
(1,197 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a large selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

Details

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  • DebitAvailable

Location

Extra Space Storage
1210 Gallatin Pike S, Madison, TN
37115, United States

Hours

Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday6:00 AM - 10:00 PM
11/26/20266:00 AM - 10:00 PM
12/25/20266:00 AM - 10:00 PM
7/4/20276:00 AM - 10:00 PM
7/5/20276:00 AM - 10:00 PM

Products & Services

1 list · 12 items

Explore offerings from Extra Space Storage on 1210 Gallatin Pike S in Madison, with popular services available at this location.

7965 Services

12 items

Services

Self Storage

Extra Space Storage offers a wide range of secure self storage solutions for residential and commercial needs. Our storage units are rented on a month-to-month basis and come in a variety of sizes from 5x5 to 10x30 (with additional sizing available).

Online Payments

Extra Space Storage makes it easy to pay your storage rental bill online. Simply log into your account to access statements, make a payment, and more. You can make one-time online payments or even set up recurring payments.

Packing & Moving Supplies

Extra Space Storage sells packing and moving supplies like boxes, bubble wrap, packing tape, rope, moving kits, and more. We have all of the moving supplies you need for a successful move!

Drive Up Access

Drive-up access units at Extra Space Storage allow you to pull your vehicle directly next to your storage unit to easily load and unload items. Some locations even allow drive-up units to be used for vehicle storage for cars, motorcycles, and more.

Climate Controlling

Climate control at Extra Space Storage can help protect sensitive items from extreme temperatures. These units typically stay between 55 and 80 degrees year-round.

Electronic Gate Access

Extra Space Storage facilities with electronic gate access have a main gate or door that can only be opened with a code entered on an electronic keypad. Each customer is given a unique access code, allowing managers to see who's coming and going at all times.

Covered Loading Bay

A covered loading bay is a large loading area with a roof. These covered bays simplify the loading and unloading process at Extra Space Storage by shielding our customers from sun, rain, wind, and other elements.

Package Placement

Extra Space Storage facilities can accept package deliveries on behalf of customers. For more information about package acceptance and placement, contact our team!

Deliveries Accepted

Some Extra Space Storage locations allow deliveries to be accepted. With delivery acceptance, a staff member will be available to accept your mail and keep it in a secure place until you pick it up.

Non-Passenger Lifts

Non-passenger lifts at Extra Space Storage are elevators intended to transport only items, not customers. These elevators are especially helpful when moving and storing large, heavy items.

RV Parking

Depending on the facility, Extra Space Storage offers indoor, outdoor, or covered RV parking. Outdoor parking is the most common option for RV storage, with units ranging from 8x20 to 8x40 (and sometimes larger)!

Wide Drive Aisles

Wide-drive aisles provide plenty of space for larger vehicles and moving trucks to get in and out of Extra Space Storage when accessing outdoor and drive-up storage units.

Reviews

4.8
1,197 reviews
5 stars
1,108
4 stars
42
3 stars
13
2 stars
11
1 star
23
  • MW
    McKinleigh Williams
    4 days ago
    5.0
    Tonnie was incredible and super helpful with getting my unit set up! Incredible experience and incredible service! 10/10
  • JC
    Jaye C
    Aug 15, 2026
    2.0
    Service Decrease and No Restroom: They get 2 stars b/c I don't have any issues with my unit. I was a tenant of LifeStorage from 2019-2024. Then, switched to Extra Space in Jan. 2024, when they bought out the company, in many areas of TN after the Dec. 2023 tornados. When I first moved in this place was nice. Spring/ Summer 2025-Spring 2026, no restrooms with tissue any longer, so you'd have to bring your own tissue. Fast forward to Aug. 2026, no Restrooms at all. I know they were having issues w/a homeless man wanting to wander in his unit, but at least we could bring tissue and still use the restroom. I just left the front desk where security says, "No public restrooms, and tries to redirect me to a fast food restaurant like I'm a BUM!" I explained, "Uh, I just left my unit. Been there an hour working. There's a restroom across from your front desk, to which she replies, "Not anymore. No restrooms work and there are no working public restrooms." My response? Uh, I pay almost $300/month, I'm not the general public. She really didn't say anything except repeating the same phrase. Oh, and they don't answer the phone, anymore. Everything is automated or AI, B/C the only thing that people are good for is? Their money. What an inhumane way to treat a loyal customer. While I wish my life were more stable, and I didn't even NEED a storage unit, that's not my current situation, and Idk when that will improve. But, as a person who has paid (a variation of) the same company for 7years, I expect to be treated as a human, not a dog....
  • TH
    Terrell Hockett
    Jul 31, 2026
    5.0
    I had an outstanding experience at Extra Space Storage thanks to Tonnie. From the moment I walked in, she was friendly, professional, and genuinely cared about making the process as easy as possible. She took the time to answer all of my questions, explained everything clearly, and helped me find the storage option that best fit my needs without ever making me feel rushed. Customer service like hers is hard to find these days. The facility was clean, well-maintained, and secure, but what really stood out was Tonnie’s positive attitude and willingness to go above and beyond when I had a lockout issue. She made what could have been a stressful experience simple and hassle-free. If you’re looking for a storage facility with exceptional service, I highly recommend Extra Space Storage—be sure to ask for Tonnie. She truly deserves recognition for the excellent job she does!
  • NE
    Nomalanga Eniafe
    Jul 28, 2026
    2.0
    When I initially looked for storage options, this facility offered the most favorable rate, including a promotion that allowed me to pay only $100 for the first two months. Since then, the rental fee has increased by $25 every three months, and I am now paying approximately $141 per month for a smaller unit. Despite the size of my unit, the monthly cost has risen to nearly $200, with no apparent limit on future charges. I am considering switching to another provider. I also want to note that I am not even renting one of the air-conditioned units or the units that resemble garage sheds, yet my expenses continue to grow. I have been using this facility for approximately 13 months.
  • RT
    Renee Tuck
    Jul 18, 2026
    2.0
    I have 3 units at different storage facilities and this one is the most expensive. The climate controlled units door is broken half the time and there are birds inside that will poop on your items because the top is only fenced. The rates will increase after 6 months significantly and will not provide any discounts for second units. I actually just called to inquire and the lady didnt seem to like her job very much at all. Seemed like she was annoyed to answer my questions. They do have rat traps everywhere which I guess is a good thing but also not great. The gentleman I rented from was very nice though.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

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