Brand Certified
Lowe's Home Improvement
4.1(1386 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
2444 Jacksboro Pike, La Follette, TN
37766, United States
Certified by Lowe's Home Improvement • May 17, 2026
(423) 563-6020
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/TN-La-Follette/2823
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in La Follette, TN, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday9:00 AM - 8:00 PM
Reviews
4.1
1,386 reviews
5 stars
779
4 stars
305
3 stars
114
2 stars
59
1 star
129
- RBRobin Brandt1 day ago5.0Always a positive experience in the garden center. Today, Zoey, was super kind & helpful in helping me find a Mandavilia for my grandfathers Birthday. Appreciate the kindness & helpfulness.
- EYEdward YoungMay 11, 20261.0On April 29, 2026, I purchased a new Samsung refrigerator from Lowe’s Home Improvement in LaFollette, Tennessee, for $2,160 cash. Unfortunately, what followed was one of the most frustrating retail experiences I have ever had. The first refrigerator leaked water shortly after installation due to a faulty connection. Lowe’s quickly arranged a replacement, but the second refrigerator arrived damaged before it could even be unloaded from the truck. A third refrigerator was then delivered on May 4, and after restocking it with groceries and leaving home for several hours, I returned to find the internal temperature at 72 degrees and most of my groceries spoiled. Over the next several days, I spent a lot of time trying to resolve the situation. I was transferred between multiple employees, received conflicting information regarding refunds and replacements, and had difficulty getting clear answers about what the next step would be. Meanwhile, my family was left without a working refrigerator and living out of coolers. To Lowe’s credit, several employees did genuinely try to help. Olivia, Kimmy, and Amy were consistently professional, patient, and helpful throughout the process. Olivia especially went above and beyond to help resolve issues that should have been handled much earlier. Eventually, on May 10, 2026, I finally received a refrigerator that worked. However, despite paying for installation, I ultimately had to complete the installation myself because the delivery team stated they did not have installation listed on their paperwork. Lowe’s did eventually provide partial compensation for some of the spoiled groceries along with a discount on the replacement refrigerator, which I appreciated. Still, the overall experience was stressful, time-consuming, and far more difficult than it should have been for such a major purchase. While I truly appreciate the effort made by Olivia, Kimmy, and Amy, this experience unfortunately damaged my confidence in Lowe’s overall customer service and delivery process.
- PTPredator Pros of TNMay 1, 20265.0Super clean and friendly
- AAAngieApr 2, 20265.0Went in, paid my bill, left. It is the best option for finding a large variety of items, but I wasn't in need of anything they offer today. The clerk was friendly and kind.
- FFFatalGTXMar 27, 20261.0You lost a customer today. I came in looking to buy a backup battery ups, that your website said this store specifically had 29 of in stock. Employee told me what aisle they were in, there was literally nothing, I wasted nearly an hour today trying to find something that you probably don't know or not if you even carry despite your website said your store and location had.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in La Follette, TN?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, and gardening equipment.
What are Lowe's store hours in La Follette, TN?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 9:00 AM to 8:00 PM on Sundays, with special holiday hours on certain dates.
Does Lowe's in La Follette offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services at their La Follette store.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will be sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement in La Follette?
Lowe's accepts various payment options including American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned via your Order History page, and in-store returns require proof of purchase at the customer service desk.
Are there nearby places where I can exchange propane near Lowe's La Follette?
Yes, Blue Rhino Propane Exchange is located nearby for propane exchanges, which is convenient if you're purchasing grills or outdoor equipment at Lowe's.
Where can I get locksmith services close to Lowe's Home Improvement in La Follette?
Minute Key and minuteKEY locksmith services are located nearby, making it easy to get keys copied or locksmith assistance during your visit to Lowe's.
Are there dining options near Lowe's in La Follette for a quick meal before or after shopping?
Yes, nearby dining options include Hardee's, Taco Bell, Po Ho’s (an ice cream and smoothie bar), Arby’s, and Subway, convenient for grabbing a quick meal.
What brands does Lowe's Home Improvement offer at their La Follette store?
Lowe's offers trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler, Kobalt, Bosch, and many others across various home improvement categories.
Brand Certified Facts from Lowe's Home Improvement
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Certified May 17, 2026Yext Knowledge Graph
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