This profile is uncertified and using publicly sourced data
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Business Details
About
Swimming Pool Contractor
Acadia Pools (originally Master Plan Pools) is your premier pool builder for all your pool installation needs in Knoxville, TN and surrounding counties. Why the name change? We felt that customers were not making the connection that Master Plan Pools was a division of Acadia Landscape Co., so we're switching to the name that is known and trusted in East Tennessee... Acadia Pools. With years of experience and a clear vision of the bigger picture, we bring our expertise to every project we undertake. As a leading pool contractor in Knoxville, we prioritize exceptional customer service to ensure that every client enjoys a stunning fiberglass pool for years to come.
Location
Hours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.