Ferguson Home

Reviews

• YL

  Yuval Lilienthal

  3 days ago
  1.0
  The worst service and in the same time, the most expensive shop in the city. We are a general contractor and GC services company in the city. Every time we purchase from Fergusons, we are surprised how bad the service is that we get. And this after already we know, that it’s the most expensive shop in the city. In the project we are currently working on, our client chose several lines that Fergusons carries, we asked for PRO pricing, we get an embarrassing discount that made it better for us to not even ask. Less than 6% off of a $22,000+ order for a single level, rancher home, fixtures. The products we ordered were delivered and dropping off at the street, not even to the front door. The boxes that were delivered were so trashed, that us and all of our subs, and even the client, thought it was trash intended for the dumpster. At the end of the day, before we left the site, we stopped to take the boxes to the dumpster, and we were so shocked, it was a delivery, and at the same time, FedEx showed back up to hand off several items that had fallen into his truck from one of the packages. He even told us to take photos and turn them in. He remarked he had never seen packages so poorly prepared before- he said they were loaded onto his truck in that condition and he was equally as shocked as us. This is the high end shop in the city for fixtures that packs your order with the least amount of care. We offer that everyone that reads this review, to not buy, spend your time or money, with a company that cares so little about your business, that they can’t even properly pack your shipments. It’s the last thing you’d expect to see from spending so much money for these wonderful lines of products. Only to figure out that these beautiful high end supplies were delivered in such a way that you thought it was leftover trash from a dumpster replacement. This is so embarrassing for you in front of our clients and subs who were happy to receive the order in such a speedy time frame, and from such a lovely store room.
• BR

  Bill Ray

  Jul 26, 2026
  1.0
  Sales associates will judge by appearance and treat you accordingly. I would avoid
• WJ

  Wendy Johnson

  Jun 2, 2026
  5.0
  Peyton was extremely helpful as I had a long list of requirements for 3 clients.
• LC

  Lisa Churnetski

  May 31, 2026
  5.0
  Very helpful in finding the correct fittings for the water tank on the farm.
• JB

  James Benton

  May 24, 2026
  1.0
  Friendly when shopping appliances for a new home. Very quick to take your builder's check. Non-responsive when customer issues arise. We've been waiting 15-months for our Wolf Pro range and Thermadore French Door refrigerator kickplates, and to fix improperly installed Wolf stovetop grate pads. These are top-of-the-line appliances with substandard service after sale. Simple ask. Warranty process is a joke. Worse yet, ghosting is a regular occurrence with our assigned representatives...20 plus calls. Emptor caveat.

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