Mattress StoreBedroom Furniture StoreBedding Store
In August of 1992, Roger and Misty Cunningham opened the first Bed Store location in a small West Knoxville strip mall. 26 years, 8 stores and over 200,000 tucked in customers later, we still do the same thing we started out doing. Helping one person at a time find the perfect mattress for them and tucking them in to a better night’s sleep.
“We’ll Even Tuck You In™” is our mantra and the word T.U.C.K. embodies The Bed Store’s approach to how it treats its customers.
Thoughtfulness
Understanding
Compassion
Knowledge
The Bed Store wants to make sure that all its customers are comfortable and taken care of. That simple philosophy has helped propel The Bed Store to become the number one mattress shopping destination for 7 years in a row!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.