Rent To Own StoreFurniture Rental ServiceAppliance Rental ServiceElectronics StoreComputer RentalAaron's Inc
Visit our Aaron's store located at 1824 E Stone Dr , Kingsport, TN, to shop the latest deals on rent to own furniture, washers & dryers, refrigerators, TVs, mattresses, and more with affordable monthly payments. Renting to own with Aaron's is a budget-friendly way to make your space feel like home. Even if your credit isn't the best, Aaron's offers approvals when other stores won't. Renting to own is not credit, and when you rent to own, you avoid large upfront payments by making affordable monthly payments instead. On most products, you can choose a lease ownership plan of 12 months, 18 months, or even 24 months. We want you to choose the best lease ownership plan for you
Started a new contract on a washer this week. Mike in Kingsport store was very helpful! Delivery went as promised and drivers were great! Thank you so much! Sharron Mauk and Jack Davis
KR
Kari Rudy
Jun 17, 2026
1.0
1-star review:
I am very disappointed with my experience with Aaron’s Furniture.
A washer and dryer were delivered to my home, but they were left without the necessary hookup materials (including hoses), making it impossible to install them properly. I understand that delivery staff may not be able to complete installations, but leaving the appliances with no basic hookup supplies and no clear guidance was very frustrating.
When I called to explain the situation, I felt I was not treated respectfully. The conversation ended abruptly, and I was told the only option was to have the appliances picked up, without any effort to resolve the issue or make things right for the customer.
Because of this, I now have to arrange and pay for a maintenance person myself, as well as go out of my way to pick up missing parts that should have been provided or clearly communicated beforehand.
Overall, this experience felt unprofessional and unhelpful. I expected better customer service and clearer communication
CH
Crystal Hanson
Apr 30, 2026
5.0
They are AWESOME you need to rent something go there the prices are reasonable and they stand by on their word. They are the most honest people I know in the retail business.
SR
Sean Michael Roberson
Apr 9, 2026
1.0
I wouldn't even rate these people a 1 star because they harass when your not even a full month behind. They will come out to your house almost every day and call everyday. I've told them multiple times that I will have the payment and they keep knocking and calling. Don't rent from these people.
HS
Hollow Spelman
Apr 19, 2024
1.0
I made an order online to this branch for a fridge when mine broke, but before any delivery date had been set a good friend of mine stepped in and helped me to buy a fridge outright elsewhere. I called this branch to cancel the order and was told "okay, we'll get it taken care of". Two weeks later I get an alert on my phone saying that my first payment was due...on a fridge I never received and had canceled. I called immediately and was again told "okay, we'll get it taken care of". A week later, I get a phone call from this branch trying to set up a delivery date for the same fridge I'd canceled TWICE already. And again, when I told them to cancel, I was told "Okay, we'll take care of it". Now this week I get an email AGAIN saying that they need to talk to me about my account, and checking my account I see that the fridge is still pending delivery EVEN THOUGH I HAVE CANCELED THREE TIMES NOW. LEAVE ME ALONE!!!!
Leasing to own from Aaron’s can be a great way to get what you want right now. We offer a simple lease program where you make periodic renewal payments, and if you make all of the lease renewal payments or complete an early purchase option, you will own the merchandise. Leasing is a convenient way to get the items you want without a big upfront payment, using credit, or making a long-term commitment. Aaron’s offers a great selection of name brand products, with affordable payments and flexible choices on how to own your merchandise. Aaron’s provides a rental purchase agreement, lease purchase agreement, consumer rental purchase agreement, rent to own agreement, lease agreement with an option to purchase, or lease as applicable by state. It is not a loan, credit, or financing. While no credit history is required for Aaron’s different digital approval processes, we do obtain information from consumer reporting agencies in connection with your lease application.You will not own the leased merchandise or acquire ownership rights unless you make all your lease renewal payments or exercise an early purchase option. Not all applicants are approved.
What is the process? How do I get started?
Complete an application online at Aarons.com if you would like to shop and lease online, or, if you prefer to shop in store, you can either complete an application in the store or at apply.aarons.com to determine your in-store Leasing Power™ before visiting the store.
What do I need to apply?
When you apply online at Aarons.com you may be asked for the following:
• Name and contact information (address/phone)
• Residence information
• SSN
• Government issued ID
• Income information
• References contact information, if applicable
To apply in-store or find out your in-store Leasing Power™ at apply.aarons.com you may be asked for the following:
• Name and contact information (address/phone)
• SSN
• Government issued ID
• Income information
• Residence Information
• References contact information, if applicable
How long will it take for my item to arrive?
Delivery times vary based on the merchandise selected. The expected delivery time will be displayed during the checkout process. If you have already completed your order, you can find the expected delivery time on the "Aaron's Order Confirmation email".
How will my merchandise be delivered?
Your local store will call you to schedule your free delivery of your merchandise at a time that’s convenient for you.
Can I track the delivery of my item?
After completing your order, we will send you a confirmation email titled "Aaron's Order Confirmation". At the top of that email is a blue "Track Order" button. If you have additional questions, please contact us at 1-888-333-3785.
Will Aaron’s move my merchandise?
Yes! While you are leasing from Aaron’s we will move your merchandise for you provided you are moving within 15 miles of your current residence.
What forms of payment do you accept?
Aaron's accepts cash, checks, money orders, and all major credit cards at most locations.
How does Aaron's Low Price Guarantee work?
If you are ever shopping and see that one of our local competitors has a lease to own deal that's lower than Aaron's, we'll be happy to offer our Low Price Guarantee. Our Low Price Guarantee promises that we'll meet or beat any local rent to own competitor's advertised total cost of lease ownership on the same item or we'll give you $100 in cash! †
What is meant by “no credit needed?”
“No Credit Needed” means that you don’t necessarily need to have any established credit history to be approved for a lease. We do check credit sources; however, we look at many other data points to make a final decision, and we regularly approve customers that other stores won’t, including customers with less than perfect credit or very little credit history.
Do I have to have a local store?
Yes, online leasing is not available in all areas. Your delivery address must be within 30 miles of a participating Aaron's store. To find your local store, please visit our Store Locator. Unfortunately, there are a few areas that we are unable to service. We rely on our stores to make your leasing experience personal and reliable. If there is not a store in your area, we could not provide the red-carpet service that you deserve.
What is Aaron's return policy?
Once your item has been delivered, you can contact your local store to schedule a time for return or pick-up as stated in your agreement. However, you will not receive a refund. But don’t forget about our lifetime reinstatement benefit; you can restart your lease anytime you like on the same or comparable value merchandise (excludes lawn equipment). See a store associate for complete details.
What is Aaron’s EZPay?
EZPay is an automatic payment system where your renewal payment is automatically paid each month, on the date you select, using your debit or credit card, so you never have to worry about missing a payment again. See your local store to sign up.
What is Aaron’s Club?
Aaron's Club is a convenient membership program that protects your lease and gives you great discounts on restaurants, shopping, health and wellness programs and more! Learn more here.
Brand Certified Facts from Aaron's
This information is certified by Aaron's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: