Brand Certified
Lowe's Home Improvement
4.3(2660 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
180 Market Place Boulevard, Johnson City, TN
37604, United States
Certified by Lowe's Home Improvement • May 17, 2026
(423) 283-4477
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/TN-Johnson-City/0737
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Johnson City, TN offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Lowe's Home Improvement
180 Market Place Boulevard, Johnson City, TN
37604, United States
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.3
2,660 reviews
5 stars
1,621
4 stars
565
3 stars
191
2 stars
86
1 star
197
- AFAlicia Farina4 days ago5.0Lowe’s customer service is excellent. They helped with the installation of our carpet in two bedrooms. I would highly recommend them
- GVGlenn VieiraMay 13, 20265.0Had what I needed that Home Depot was out of, price was comparable
- LBLes BakerMay 5, 20261.0Went in to order a screen door. Waited several days and took time off of work to meet the installers at my home for a measurement. Guy show up looks at the door and informed me in 30 seconds that they dont install that type of door. Funny, I was standing right there with the Lowes salesperson who knew exactly what kind of door I wanted. Called and spoke to a manager (supposedly) at Lowes. Told him about the situation. His plan/reaction was to give me another number to call like its my problem to micro-manage them. I simply asked for a refund at this point. These people are not organized. They dont communicate. Everyone is in their little operational box. As such, they dont deserve my business.
- PXPaulMerization XLMay 5, 20261.0Assistant managers there all have attitude and don’t care about safety. I have seen countless problems with this store as I deliver to several other locations and am surprised OSHA hasn’t been reported to them yet. They say they are busy store around but also most complacent store. Highly recommend go another one in the area
- JAJon AlleyApr 27, 20261.0Visiting Lowe’s felt less like a shopping trip and more like an observational study on employee burnout. From the moment I walked in, the general atmosphere was a mix of indifference and quiet resentment. Assistance was apparently a limited-time offer that had already expired. Anyone I did manage to speak with seemed either in a rush to get somewhere else or carrying the unmistakable energy of someone who deeply regrets their life choices. The highlight was self-checkout, which somehow still required staff who were nowhere to be found. Despite doing the job myself, I still managed to leave without a receipt due to lack of support or explanation. At that point, it felt easier to accept potential loss than attempt to track someone down. Overall, the experience was consistent: minimal interaction, minimal assistance, and minimal reason to return. If the goal is to create a fully self-service environment where customers also absorb all responsibility, you’re very close to achieving it.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products does Lowe's Home Improvement in Johnson City, TN offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, hardware, lighting, lumber, paint, patio furniture, power tools, plumbing supplies, storage solutions, and more.
What are the store hours for Lowe's Home Improvement in Johnson City, TN?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
What services does Lowe's provide besides selling products?
Lowe's offers installation services for appliances, flooring, cabinets, doors, garage doors, HVAC systems, and other home improvement projects, along with delivery and in-store pickup options.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account; email updates are also sent if your order status changes.
What are the payment options available at Lowe's Home Improvement in Johnson City?
Lowe's accepts various payment methods including American Express, Visa, MasterCard, Discover, Diners Club, cash, and check.
How can I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by starting the process in the Order History section, while in-store returns require proof of purchase at the customer service desk.
Does Lowe's in Johnson City offer any recycling services?
Yes, Lowe's offers recycling for electronics, light bulbs, and batteries at their Johnson City location.
What nearby places can I visit before or after shopping at Lowe's Home Improvement?
Nearby places include East Coast Wings + Grill for dining, Kohl's for department store shopping, and Wheeler's Bagels for coffee and bakery items, making it convenient to combine errands and meals.
Are there nearby financial institutions to Lowe's for convenient banking?
Yes, Select Seven Credit Union, Eastman Credit Union, and First Bank & Trust Company are nearby, providing convenient banking services during your shopping trip.
If I need key or locksmith services near Lowe's Home Improvement, where can I go?
Minute Key and minuteKEY locksmith services are available nearby for key copying and locksmith needs, helping you conveniently manage your keys while visiting Lowe's.
Brand Certified Facts from Lowe's Home Improvement
This information is certified by Lowe's Home Improvement and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website