Hot Tubs of Tennessee, located in Franklin, Tennessee, is your one-stop destination for luxurious hot tubs, swim spas, and saunas. With 100% employee ownership and a focus on building long-lasting relationships, our dedication to customer satisfaction is unmatched. We take pride in selecting the finest products, including the Hot Spring Highlife and Limelight Collection Hot Tubs, Hot Spot Hot Tubs by Hot Spring Spas, Endless Pool Fitness Systems, and Tylo Saunas. Our commitment to providing exceptional hot tub, swim spa, and sauna experiences, along with specialized water care and maintenance service, ensures that every customer's oasis is perfectly tailored to their relaxation and well-being.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.