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At Home The Home Decor & Holiday Superstore storefront
Brand Certified

At Home

4.2
(673 reviews)

Business Details

(615) 791-5005
https://www.athome.com/store/tennessee-franklin/

About

Home Goods StoreHome FurnitureOutdoor Furniture StoreRug StorePicture Frame ShopBedding StoreAt Home
Discover At Home in Franklin, TN. Your destination for affordable home décor, furniture, and seasonal decorations. Explore stylish indoor and outdoor collections that make it easy to refresh every room and celebrate every season. From modern and farmhouse to classic and coastal, find unique pieces that bring your personal style to life. Shop home goods, furniture, lighting, wall art, and holiday décor — all in one place. Design your life, At Home.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

At Home
209 S Royal Oaks Blvd, Franklin, TN
37064, United States

Hours

Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday9:00 AM - 9:00 PM

Reviews

4.2
673 reviews
5 stars
371
4 stars
178
3 stars
62
2 stars
28
1 star
34
  • MG
    Michelle Gwaltney
    Aug 1, 2026
    5.0
    I’ve had excellent experiences with At Home every time I’ve needed help. Their team is consistently responsive and genuinely helpful. They’ve gone above and beyond on more than one occasion—looking into my questions thoroughly and following up with a phone call or even texting me photos of items still on the shelf so I could see the exact color before making a trip in. Just today I called because one of my orders hadn’t been delivered yet. Sara was extremely helpful. She researched the issue, called me back, explained what had happened, and made sure it got corrected right away. In this day and age, that kind of customer service is rare, and it really stands out. Sara is a great addition to their team! Highly recommend At Home—not just for the products, but for the people who work there.
  • SL
    Shawn Lane
    Jul 26, 2026
    5.0
    Very nice store with lots of inventory.
  • GO
    Gaile Osburn
    Jul 17, 2026
    5.0
    Excellent public relations. Very helpful employees, Hugh selection of almost anything you need for the home.
  • PR
    Pat Rico
    Jul 7, 2026
    5.0
    Store has most size lamp shades for every size lamp. Wasted 2 hrs before one shop told megabit Home. I didbt want to leave.
  • LW
    Leslee White
    Jun 30, 2026
    2.0
    Staff was insufferably rude. They were super pushy about signing up for their points system, rude to my hard of hearing mother when she declined, asked me multiple times if I was sure I didn’t have a membership, didn’t wrap a ceramic hippo pot, put it in the bag with a metal ice cream scoop and then acted annoyed when I removed the pot from the bag. I’ll definitely choose the store in Nashville next time.

Frequently Asked Questions About At Home

What is Insider Perks?

The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks and more!

What is the At Home return policy?

No receipt? No problem!* Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you’re an Insider Perks member) with proof of purchase through your Insider Perks account or credit card or receipt and a valid ID. If your purchase cannot be verified, you’ll be issued a store credit based on the current price of the item(s). Christmas merchandise returned after December 25 will be refunded for the current price of the items, even with the original receipt. We do not provide exchanges. You're welcome to return any unwanted product and purchase new items. We are unable to accept returns on mattresses. We are unable to accept returns of pillows and cushions without all of their tags. We are unable to accept returns of items marked “All Sales Final”. Products delivered by one of our local delivery partners, including PICKUP, Roadie, and Door Dash, must be returned in-store. If an item you purchased is damaged or defective, please return it within 60 days to your nearest store for a refund. While we're not able to offer exchanges, customers are welcome to return any unwanted merchandise and purchase new items. *we allow up to 3 returns without a receipt.

Brand Certified Facts from At Home

This information is certified by At Home and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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