Master Pools by Artistic Pools

Reviews

• KS

  Kevin S.

  Mar 27, 2023
  5.0
  I purchased a house in the Atlanta area with a pool they installed and serviced. I continued with the service contract and was very impressed with their service. So when it came time to build a new pool at my Tennessee home I was thrilled to find out they serviced this area under the Master Pools company. From design to installation and service it was a pleasure dealing with this company.
• KT

  Kathryn Tims

  Mar 23, 2023
  5.0
  Excellent service and quality.
• JS

  Josh Stuart

  Nov 15, 2021
  5.0
  In my opinion they are the best pool builder in the Chattanooga area! I would highly recommend Master Pools for your backyard oasis. They deliver a quality product and have very professional and caring staff. The pools they build very much match the name as they are a true master pool builder!
• EC

  Evon Creamer

  Aug 23, 2021
  1.0
  i design and install hardscapes and have waited patiently to get my customers landscaping done. this pool project is a joke. The shoddy work this company has done goes down unmatched anywhere. the crew never shows up, took 10 months to do a small pool. cracked joints, left their mess everywhere. still have gravel and sand piled up on tarps killing the grass. they are liars every one of them. this review wont let me post pictures. shame on all of you people. you call yourselves professionals. well maybe you send your professionals to the big jobs and send your misfits to do the small ones. 97,000.00 plus and everywhere i look its just sickening. stacked stone looks like a child did it. they say they will ‘try’ to come finish while my customer has spent 10 months of her life in a pithole. yea your real professional. broke huge stones because you didnt have the right equipment. just pulled them off of the truck with a chain instead of using straps. this is the worst company ever! you should all be ashamed of yourself. Integrity? yea thats what your card says. far from it, you people wont even return a call.
• WW

  William Warren

  Nov 24, 2020
  4.0
  We recently added a small pool/spa (spool) to our backyard. Overall we were very pleased with the design and finished product. David, our designer was very responsive and easy to work with. Jonathan got our pool started and helped us through a few technical difficulties. His instructions about maintenance and pool equipment were very clear and helpful. Overall, the project took far longer than expected which led to a bit of disappointment from a timing standpoint hence the 4 stars instead of 5. But now that we can use our pool/spa, I can honestly say that it was worth the wait. We did start the pool in the middle of the COVID summer, so that played a role in the lengthy timeline, I am sure.