Brand Certified
Lowe's Home Improvement
4.1(2368 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
2431 N. Main, Crossville, TN
38555, United States
Certified by Lowe's Home Improvement • May 17, 2026
(931) 707-5900
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/TN-Crossville/0548?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-res-_-548-_-na-_-0-_-0
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Crossville, TN is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 9:00 PM
Tuesday6:00 AM - 9:00 PM
Wednesday6:00 AM - 9:00 PM
Thursday6:00 AM - 9:00 PM
Friday6:00 AM - 9:00 PM
Saturday6:00 AM - 9:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.1
2,368 reviews
5 stars
1,296
4 stars
527
3 stars
241
2 stars
99
1 star
205
- RRRenee4 days ago1.0I wanted to make a purchase in the lumber area today. I needed to ask one question and then I needed help with loading. There was no personel in that area of the store. So I walked half way through the store to find someone who said they would send someone to help me. I walked back & waited about 10 minutes. No one came. I walked half way through the store and repeated the process. I waited another 8 minutes and no one came. I left the store and will go somewhere else to make my purchase. I will also choose other stores in the future.
- CCCamp CamMay 10, 20261.0Shop here all the time. Was going to buy some pain the other day and there is some creepy man there pretending to be a woman working in the paint department. Really disgusting and offensive. Hope he is not around children. Pushing mental illness as normal is not right. Will not be shopping there anymore.
- AWAJMJ WilsonMay 7, 20265.0I always can find what I need . Last week I bought huge bamboo for 1 dollar in clearance section. Clean Lowes and bathroom always clean. Most people are friendly. Also across street from walmart.
- VPVanessa PalmerApr 23, 20261.0This Lowes is trash. We’ve had issues everytime we’ve ordered something from them. We’re currently waiting on $2,000.00 worth of patio furniture that was supposed to be here yesterday (already been waiting a week for it), the store numbers AI program is miserable to get past, once you do store associates just answer and put you on hold for long periods of time (currently going on 16 mins of hold time as I type this) OR they just answer and hang up. Don’t recommend this location at all. Most of their good reviews are from employees don’t let them fool you lol
- CHCharles HApr 22, 20261.0Doors/Windows Do not buy from here. We have waited over 6 months (it takes that long, ordered in November 2025) for new front doors and they arrived and were the wrong size. Between the initial person at the store and the person that came out to access and measure, additionally the installer also came out and measured. The doors are currently still waiting to be picked and the whole process begins again. I've never met a group of people that were this unqualified to do their job. I am now getting the run around. Terrible experience and we still don't have doors. Everyone wants to blame others this is on Lowes
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Crossville, TN?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the Lowe's Home Improvement store hours in Crossville, TN?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's Home Improvement offer delivery and pickup services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will be provided if your order status changes.
What installation services are offered at Lowe's Home Improvement?
Lowe's offers numerous installation services including appliances, backsplashes, blinds, cabinets, carpet, countertops, decks, dishwashers, doors, garage doors, garbage disposal, generators, gutters, hardwood floors, HVAC, laminates, lighting, playsets, water heaters, shades, sheds, shower doors, shutters, siding, sinks, smart home systems, tile flooring, toilets, vanity, vinyl flooring, washers & dryers, water filters, windows, roofing, fence, and flooring installation.
What payment options does Lowe's Home Improvement accept?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby dining options where I can eat before or after shopping at Lowe's?
Yes, nearby dining options include McAlister's Deli, Papa Johns Pizza, Subway, Jersey Mike's Subs, and El Rey Antojitos Mexicanos LLC food truck, which you can enjoy before or after your visit to Lowe's.
Where can I find vehicle-related services close to Lowe's in Crossville?
Nearby vehicle services include Take 5 Oil Change, Select Auto for automotive repair, Shadden Tire Discounters for tire services, Car Spa for car washing and detailing, and UPS Alliance Shipping Partner for shipping and courier services.
Are there any fun family activities near Lowe's Home Improvement?
Yes, Chuckles Family Fun Center, which includes an arcade and sports and recreation venue, is close by and offers family-friendly entertainment.
Does Lowe's offer any special programs or affiliations?
Lowe's partners with various organizations such as Lowe's Toolbox for Education, SkillsUSA, Lowe's Heroes, Boys & Girls Clubs of America, E2D, Eliminate the Digital Divide, Habitat for Humanity, Keep America Beautiful, and Lowe’s Foundation.
Brand Certified Facts from Lowe's Home Improvement
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Certified May 17, 2026Yext Knowledge Graph
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